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What is ParaTrans Router?

ParaTrans Router is a tailored software solution specifically created for optimizing vehicle routing and scheduling in the paratransit industry, especially for Non-Emergency Medical Transportation (NEMT) services. This platform allows users to focus on effectively managing their operations, minimizing time spent on optimizing vehicle schedules and service call routes. By utilizing Microsoft MapPoint and ALK Technologies’ PC*MILER suite, ParaTrans Router provides outstanding mapping, geo-coding, and route enhancement functionalities. Its resource scheduling tools aid in crafting the most efficient schedules for both vehicles and drivers. Additionally, the scheduling features increase visibility into the workload of available resources while allowing for better planning of extra service requests when needed. Users have the flexibility to select from a range of mileage and time calculation methods, including proprietary systems, PC*MILER, and MapPoint, which ensures enhanced speed, mapping precision, and adaptability. Moreover, the software includes extensive data export capabilities, facilitating seamless integration with other operational systems to boost efficiency and coordination. This adaptability and range of features make ParaTrans Router an essential tool for organizations seeking to refine and elevate their transportation management practices, ultimately leading to improved service delivery and customer satisfaction.

What is NEMT Platform?

**NEMT Platform** is an AI-powered, all-in-one software solution tailored for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It centralises critical operations such as scheduling, dispatch, routing, billing, compliance, and communication, reducing the need for manual processes and improving overall efficiency. The platform features a **Provider Panel** for dispatchers to manage trips, assign drivers, and monitor performance, alongside a **Broker Panel** that streamlines trip distribution, status updates, and performance tracking. For corporate teams, the **Corporate Panel** provides multi-location management, advanced analytics, and reporting. **NEMT Max Driver App** offers drivers real-time trip details, navigation, and seamless communication with dispatchers, ensuring timely and accurate trip execution. **OLIVIA**, the AI Receptionist, automates tasks such as answering calls, booking rides, providing updates, and managing cancellations, reducing staff workload. AI-driven **route optimization** and **dispatching** enhance operational efficiency by suggesting the most efficient routes while allowing manual overrides. The platform supports automated billing, including EDI, CMS-1500, and broker-specific workflows, eliminating errors and speeding up payments. NEMT Platform integrates with top NEMT brokers like Modivcare, MTM, and Call the Car, ensuring smooth trip imports, real-time syncing, and efficient billing. With secure infrastructure, compliance support, and comprehensive reporting tools, NEMT Platform helps organisations streamline operations, improve service delivery, and scale with ease.

Media

Media

Integrations Supported

Google Maps
Twilio

Integrations Supported

Google Maps
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Paradox Software Consulting

Date Founded

1998

Company Location

United States

Company Website

www.paradoxsci.com/routing-scheduling-software-paratrans

Company Facts

Organization Name

Yamsol LLC

Date Founded

2018

Company Location

United States

Company Website

nemtplatform.com

Categories and Features

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Categories and Features

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

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