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What is Paradigm?

Paradigm Senior Services offers a robust, AI-enabled revenue cycle management solution tailored for home-care agencies that manage billing across various third-party payers, such as the U.S. Department of Veterans Affairs (VA), Medicaid, and numerous managed-care organizations. The platform streamlines and improves every aspect of the billing and claims process, which includes tasks like eligibility verification, authorization management, and handling state or payer-specific enrollment and credentialing. It also ensures the submission of correct claims, addresses any denials that arise, and facilitates payment reconciliation. By integrating smoothly with popular agency management software and electronic visit verification systems, it allows for the effective scrubbing of shifts, weekly authorization checks, and smooth payment reconciliations, ultimately leading to fewer denials and reduced administrative burdens. Furthermore, Paradigm provides a "back-office as a service" model for healthcare providers, meaning that even if agencies have their own billing teams or scheduling tools, Paradigm can still oversee claims processing as if it were a dedicated, knowledgeable billing department. This adaptability empowers agencies to prioritize patient care, alleviating them from the intricacies of billing operations by entrusting those complexities to experts. In doing so, Paradigm not only enhances operational efficiency but also supports better financial outcomes for home-care agencies.

What is CareSmartz360?

CareSmartz360 stands out as a reliable, comprehensive solution for home care management and electronic visit verification (EVV), suitable for agencies of every size. With an extensive array of features including point-of-care documentation, scheduling, electronic visit verification, multi-payer billing, customizable forms, tailored reports, caregiver training and retention, and additional tools, CareSmartz360 simplifies operational processes and supports adherence to regulations seamlessly. Agencies can effortlessly arrange caregiver visits while remaining informed about clock-ins and any delays thanks to real-time alerts sent directly to office staff. Furthermore, the platform enables precise tracking of caregiver locations throughout their shifts, confirming they are present where required. Caregivers benefit from the ability to create spontaneous schedules while out in the field, enhancing both flexibility and convenience for clients and caretakers alike. The intuitive design of the software, combined with dedicated portals for caregivers and clients, as well as mobile applications for both office personnel and caregivers, ensures that managing your home care agency is simpler than ever by placing vital information right at your fingertips. CareSmartz360 is also celebrated for its award-winning customer support and straightforward migration process, which allows agencies to adopt the software without disruption. Additionally, the platform provides integration options with leading industry partners to further expand its capabilities.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Paradigm

Date Founded

2015

Company Location

United States

Company Website

www.paradigmseniors.com

Company Facts

Organization Name

Caresmartz, Inc.

Date Founded

2016

Company Location

United States

Company Website

www.caresmartz360.com

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

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