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What is Paradigm?

Paradigm Senior Services offers a robust, AI-enabled revenue cycle management solution tailored for home-care agencies that manage billing across various third-party payers, such as the U.S. Department of Veterans Affairs (VA), Medicaid, and numerous managed-care organizations. The platform streamlines and improves every aspect of the billing and claims process, which includes tasks like eligibility verification, authorization management, and handling state or payer-specific enrollment and credentialing. It also ensures the submission of correct claims, addresses any denials that arise, and facilitates payment reconciliation. By integrating smoothly with popular agency management software and electronic visit verification systems, it allows for the effective scrubbing of shifts, weekly authorization checks, and smooth payment reconciliations, ultimately leading to fewer denials and reduced administrative burdens. Furthermore, Paradigm provides a "back-office as a service" model for healthcare providers, meaning that even if agencies have their own billing teams or scheduling tools, Paradigm can still oversee claims processing as if it were a dedicated, knowledgeable billing department. This adaptability empowers agencies to prioritize patient care, alleviating them from the intricacies of billing operations by entrusting those complexities to experts. In doing so, Paradigm not only enhances operational efficiency but also supports better financial outcomes for home-care agencies.

What is Corella?

Corella is care-operations software for Australian NDIS, aged-care and community providers, covering the work from the roster to the claim in one place. Rostering: a week board, open shifts, group, recurring and sleepover shifts, and nine SCHADS award checks on the draft roster. Care: one record per person with need-to-know walls, support plans, progress notes that lock, medication recording with Webster packs, and incidents with reportable tracks for the NDIS Commission and aged-care SIRS. Compliance: documents with expiry alerts and read-and-acknowledge, custom forms with photos and signatures, risk assessments and an audit log. Billing: the NDIS price book, invoice runs, the NDIA's 16-column bulk payment file ready to upload in the provider portal, the outcome file read back, plan-management and support-coordination lanes, Xero and a payroll CSV. People: staff compliance, recruitment, training, leave and on-call. Every provider has its own isolated instance, hosted in Sydney, with same-day support every day. A$19 per staff user per month, no GST, everything included; A$149 monthly minimum; participant and family logins free.

Media

Media

Integrations Supported

Integrations Supported

Google Calendar
Microsoft Outlook
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19 AUD / staff user / month
A$19 per staff user per month, no GST, everything included. A$149 monthly minimum. Participant and family portal logins are free. The website is A$19 a month on top, and texts are 10c a part.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Paradigm

Date Founded

2015

Company Location

United States

Company Website

www.paradigmseniors.com

Company Facts

Organization Name

Business Innovise Hub

Company Location

Australia

Company Website

corellacare.com.au

Categories and Features

Home Care

Not specified

Medical Billing

Not specified

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Payroll Management
Scheduling
Visit Verification

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