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What is Parny?

Get customized AI-driven suggestions for your alerts that resonate with your selected persona. Parny AI presents three unique personas: DevOps engineer, senior developer, and database administrator, each crafted to provide the best possible alert recommendations. You can easily add your colleagues to the on-call schedule, ensuring prompt notifications for the right people. Share on-call responsibilities with your team through scheduled shifts and automated escalations to boost responsiveness. Our platform equips engineering teams to take a proactive approach, facilitating faster incident resolutions and a seamless operational flow. Furthermore, you can utilize personalized analytics designed specifically for your organization, teams, services, and users, keeping you updated on performance metrics and encouraging ongoing improvements in your organization's overall effectiveness. With these powerful tools, your team can collaborate efficiently while managing alerts and incidents, ultimately enhancing workflow and productivity. This collaborative environment fosters a culture of accountability and shared responsibility for incident management.

What is Hank?

Hank functions as a round-the-clock AI voice assistant specifically designed for restoration companies. He promptly answers incoming calls within a mere two rings, evaluates the nature of the loss—whether it’s due to water, fire, mold, or storm damage—and collects vital First Notice of Loss information like property addresses and insurance details. In addition, Hank skillfully filters out unwanted telemarketing and robocalls, while directly scheduling jobs into your CRM system without any hassle. For urgent situations, he guarantees that high-priority calls are quickly routed to your on-call project managers and persistently dials through your on-call list until someone responds. Moreover, Hank is capable of recognizing calls from Contractor Connection and other third-party administrators (TPAs), capturing essential claim information and forwarding it to the relevant team member. Every call gets transcribed, summarized, and sent via email in real time, with transcripts that can be conveniently searched on your dashboard. The full setup process can be completed in under ten days, which includes integrating CRM systems and complying with TPA protocols. In a fiercely competitive restoration market, where an astonishing 78% of customers opt for the first professional they reach out to, Hank guarantees your business remains their top choice. His remarkable efficiency and speed significantly enhance your ability to secure a greater number of jobs, ultimately driving your business's success in the industry. This ensures that your operation stays ahead of the competition while maximizing customer satisfaction.

Media

Media

No images available

Integrations Supported

AWS CloudTrail
Amazon CloudWatch
Amazon GuardDuty
Datadog
Dynatrace
GitLab
Google Cloud Monitoring
Graylog
Jira
Nagios Log Server
OpenSearch
Paessler PRTG
Sentry
Site24x7
SolarWinds Pingdom
StatusCake
Sumo Logic
UptimeRobot
Zabbix
Zendesk

Integrations Supported

AWS CloudTrail
Amazon CloudWatch
Amazon GuardDuty
Datadog
Dynatrace
GitLab
Google Cloud Monitoring
Graylog
Jira
Nagios Log Server
OpenSearch
Paessler PRTG
Sentry
Site24x7
SolarWinds Pingdom
StatusCake
Sumo Logic
UptimeRobot
Zabbix
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$7 per month
Free Version
Free Trial Offered?

Pricing Information

$449/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Parny

Date Founded

2022

Company Location

Turkey

Company Website

parny.io

Company Facts

Organization Name

Hank

Date Founded

2025

Company Location

United States

Company Website

www.dialhank.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

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