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What is PartnerHero?

Establish teams that reflect your core values and resonate with your brand's identity. This toolkit is crafted for businesses that are in the process of expansion. We develop a customized team that harmonizes with your company culture, meets customer expectations, and addresses your specific operational needs. Moreover, we incorporate thorough training, vital tools, insightful customer data, and additional resources, allowing your operations to grow without sacrificing quality or efficiency. If you need help assessing your most recent product launch, our vast network of global Software QA specialists is ready to assist you in adhering to your release schedules while ensuring your applications and websites remain free of issues. We handle your brand with great care, treating it as if it were our own. Our moderation and trust & safety experts not only bolster your current team but also integrate seamlessly with it, maintaining your community standards across diverse languages and time zones. We provide a comprehensive range of testing services, which include regression, snapshot, system integration, functional, exploratory, and black box testing. In addition, we offer user acceptance testing, localization testing, policy and workflow consulting, as well as strategies aimed at online risk mitigation to keep your operations secure and effective. Our dedication to your success goes beyond merely fulfilling requirements; we strive to enhance your brand's standing within the digital realm, ultimately ensuring lasting growth and recognition. By prioritizing your needs, we help create a more robust foundation for your business's future.

What is AnswerForce?

AnswerForce serves as your reliable voice whenever you require assistance, enabling your business to thrive by managing every incoming call with a blend of professionalism, charm, and efficiency. Our virtual receptionists are on standby around the clock, which allows you to prioritize what truly matters: your customers. Even when you're unavailable, our team is ready to answer your calls, providing you with comprehensive reports that contain essential insights. Each caller will be warmly greeted by our approachable receptionists, who can seamlessly connect you or your team based on your specific call handling preferences. In addition, our proficient receptionists will take care of scheduling appointments and sending timely reminders as needed. With the expert assistance of AnswerForce, you can effectively capture and qualify leads, freeing you to concentrate on expanding your business. Plus, our bilingual answering service ensures that a caring and professional voice reaches a broader audience, enhancing customer satisfaction and engagement. This multifaceted support not only boosts your operational efficiency but also enhances your brand's reputation in the marketplace.

Media

Media

Integrations Supported

Freshdesk
Salesforce
Zendesk
Google Workspace

Integrations Supported

Freshdesk
Salesforce
Zendesk
Clio
ConnectWise PSA
Encircle
Field Force
FranConnect
Google
Google Analytics
HubSpot Sales Hub
Jobber
Mailchimp Transactional Email (Mandrill)
ServiceTitan
Setmore
Slack
Trello
improveit! 360

API Availability

API Availability

Pricing Information

$10 per hour

Pricing Information

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

PartnerHero

Company Website

www.partnerhero.com

Company Facts

Organization Name

AnswerForce

Company Location

United States

Company Website

www.answerforce.com

Categories and Features

Managed Live Chat

Not specified

Categories and Features

Answering Services

Not specified

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Managed Live Chat

Not specified

Virtual Receptionist

Not specified

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