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NEMT Cloud Dispatch

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What is Passio?

Passio offers a versatile modular platform designed for transit and mobility solutions specifically for agencies, campuses, and institutions, featuring capabilities such as real-time passenger updates, vehicle tracking, counting of passengers, onboard conveniences like WiFi and announcements, rider applications, ID verification, contact tracing, feedback collection, and operational management. By combining hardware with cloud-based software, operators can effectively manage fixed-route, shuttle, or on-demand transit services, as well as oversee parking and campus mobility programs, all through an integrated system. The passenger application, Passio GO, allows agencies to communicate details regarding stops, routes, estimated arrival times, and service alerts, while also providing automatic passenger counting and real-time analytics to help transit agencies analyze ridership patterns, costs, usage, and financial evaluations. Additionally, Passio’s services encompass on-demand and paratransit options, thanks to its acquisition of ParaPlan, which skillfully integrates scheduling, dispatching, and workflows for non-emergency medical transportation into one fluid process. This cutting-edge strategy not only boosts operational effectiveness but also substantially enhances the overall experience for users, making transit more accessible and user-friendly. Moreover, by leveraging advanced technology, Passio is paving the way for smarter and more efficient transit solutions that cater to the evolving needs of passengers and agencies alike.

What is NEMT Cloud Dispatch?

NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges. What NEMT Cloud Dispatch Does • Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes • Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp • Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections • Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats. • Gives hospitals, care facilities, and school districts a secure portal to request and track transportation • Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time • Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage • Includes built-in VoIP calling and SMS notifications for rider and driver communication Who Uses NEMT Cloud Dispatch NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers. Pricing • Solo Operator — $49.99/month (1 vehicle) • Small Fleet — $149.99/month (up to 5 vehicles) • Growth — $149.99/month + $39.99 per additional vehicle.