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What is PatientLoop?

PatientLoop is an AI-powered growth platform for dental organizations that combines lead management, call intelligence, marketing attribution, staff coaching, and revenue analytics. The software captures prospective patient activity from phone calls, website forms, advertising, SEO, social channels, and offline campaigns and connects those interactions to booking outcomes. Practices can see which sources generate new patients, what those patients are worth, and how specific marketing channels contribute to treatment revenue. Lead management tools provide summaries, conversion recommendations, automated nurture campaigns, and follow-up workflows for prospects who have not yet scheduled. Automated missed-call texting helps practices respond to opportunities that might otherwise be lost when the front desk cannot answer immediately. PatientLoop’s call analysis features use AI to grade conversations, identify booking behavior, and surface coaching opportunities for employees answering the phone. Reasons Not Booked analyzes unconverted leads and groups them by causes such as insurance problems, no answer, price concerns, shopping around, and scheduling availability. Staff Performance gives each employee a scorecard, highlights recurring weaknesses, provides coaching tips tied to real calls, and tracks team performance trends over time. Leo acts as an AI conversion analyst that can answer natural-language questions about lead flow, call performance, bookings, marketing channels, and revenue while displaying the supporting chart. Marketing ROI reporting connects advertising and lead-generation activity to patient and treatment revenue, helping practices identify which channels are producing returns and which may be wasting budget.

What is DentalTap?

Managing a dental practice and streamlining dental procedures through automation involves handling office tasks, overseeing the treatment process, and ensuring effective communication with patients. All functionalities related to dental care can be accessed on any mobile device, and users can manage up to 75 patient records at no cost. The software solution is designed to cater to private practices, dental networks, and individual practitioners alike, enabling dentists from various specialties to enhance their treatment workflows efficiently. The front desk team will manage all operational processes seamlessly. Highlighted features of the software include comprehensive patient management, scheduling, charting, task notifications, insurance documentation, billing, and payment processing, along with collaboration analytics. In terms of treatment processes, the software offers dental and periodontal charting, detailed patient records, customized treatment plans, diagnoses, notes, and inventory management. Furthermore, it enhances patient communication with online appointment scheduling, reminders, VoIP services, and access to a patient portal, fostering loyalty and engagement. Overall, this integrated approach ensures that dental practices run smoothly and patients receive exceptional care.

Media

Media

Integrations Supported

Acteon Imagining Suite
Apple Calendar
Calendly
Chatra
FreshBooks
GoDaddy
Google Calendar
HubSpot CRM
HubSpot Customer Platform
LiveChat
Mailchimp
PayPal
SOTA Image
Shopify
Stripe
TeleSign
Textmagic
Tidio
Twilio
WePay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75 per month.
There is a free usage level of up to 75 patient records in the database. 5 users with different roles.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PatientLoop

Date Founded

2024

Company Website

patientloop.com/dental-practices

Company Facts

Organization Name

Dental Cloud, Inc.

Date Founded

2014

Company Location

USA

Company Website

dentaltap.com

Categories and Features

Dental

Not specified

Healthcare CRM

Not specified

Lead Management

Not specified

Categories and Features

Dental

Appointment Management
Appointment Reminders
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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