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What is PatientLoop?

PatientLoop is an AI-powered growth platform for dental organizations that combines lead management, call intelligence, marketing attribution, staff coaching, and revenue analytics. The software captures prospective patient activity from phone calls, website forms, advertising, SEO, social channels, and offline campaigns and connects those interactions to booking outcomes. Practices can see which sources generate new patients, what those patients are worth, and how specific marketing channels contribute to treatment revenue. Lead management tools provide summaries, conversion recommendations, automated nurture campaigns, and follow-up workflows for prospects who have not yet scheduled. Automated missed-call texting helps practices respond to opportunities that might otherwise be lost when the front desk cannot answer immediately. PatientLoop’s call analysis features use AI to grade conversations, identify booking behavior, and surface coaching opportunities for employees answering the phone. Reasons Not Booked analyzes unconverted leads and groups them by causes such as insurance problems, no answer, price concerns, shopping around, and scheduling availability. Staff Performance gives each employee a scorecard, highlights recurring weaknesses, provides coaching tips tied to real calls, and tracks team performance trends over time. Leo acts as an AI conversion analyst that can answer natural-language questions about lead flow, call performance, bookings, marketing channels, and revenue while displaying the supporting chart. Marketing ROI reporting connects advertising and lead-generation activity to patient and treatment revenue, helping practices identify which channels are producing returns and which may be wasting budget.

What is NexHealth?

Develop a seamless patient experience that instantly connects with your practice management system, providing a distinctive solution that can both read and write data in real-time. Our focus is on optimizing bidirectional integrations with EHR and practice management systems, which allows for the rapid launch and enhancement of your product in just weeks rather than years. Our engineering team actively employs our own API to create a doctor-facing SaaS product, guaranteeing a thoroughly tested and scalable user experience. With features like online patient scheduling, prospective clients can check your availability in real-time and easily book appointments from any device or location. The scheduling software from NexHealth is crafted to effortlessly customize your calendar right from the start. Our committed team of product specialists is here to support the integration of your calendar of record and EHR system, no matter how complex your scheduling requirements may be, ensuring a smooth and effective implementation. By refining these elements, we strive to greatly boost the overall productivity and functionality of your practice while enhancing patient satisfaction. Emphasizing both technology and user experience, we aim to revolutionize the way healthcare professionals manage their appointments and patient interactions.

Media

Media

Integrations Supported

Lasso MD

Integrations Supported

Intermedia Unite
Ooma Office

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

PatientLoop

Date Founded

2024

Company Website

patientloop.com/dental-practices

Company Facts

Organization Name

NexHealth

Date Founded

2015

Company Location

United States

Company Website

www.nexhealth.com

Categories and Features

Dental

Not specified

Healthcare CRM

Not specified

Lead Management

Not specified

Categories and Features

Claims Processing

Not specified

Dental

Not specified

Healthcare AI

Not specified

Healthcare APIs

Not specified

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Patient Communications
Patient Management
Predictive Analytics

Medical Billing

Not specified

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Intake

Not specified

Patient Scheduling

Not specified

Unified APIs

Not specified

Waitlist

Not specified

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