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What is PatientLoop?

PatientLoop is an AI-powered growth platform for dental organizations that combines lead management, call intelligence, marketing attribution, staff coaching, and revenue analytics. The software captures prospective patient activity from phone calls, website forms, advertising, SEO, social channels, and offline campaigns and connects those interactions to booking outcomes. Practices can see which sources generate new patients, what those patients are worth, and how specific marketing channels contribute to treatment revenue. Lead management tools provide summaries, conversion recommendations, automated nurture campaigns, and follow-up workflows for prospects who have not yet scheduled. Automated missed-call texting helps practices respond to opportunities that might otherwise be lost when the front desk cannot answer immediately. PatientLoop’s call analysis features use AI to grade conversations, identify booking behavior, and surface coaching opportunities for employees answering the phone. Reasons Not Booked analyzes unconverted leads and groups them by causes such as insurance problems, no answer, price concerns, shopping around, and scheduling availability. Staff Performance gives each employee a scorecard, highlights recurring weaknesses, provides coaching tips tied to real calls, and tracks team performance trends over time. Leo acts as an AI conversion analyst that can answer natural-language questions about lead flow, call performance, bookings, marketing channels, and revenue while displaying the supporting chart. Marketing ROI reporting connects advertising and lead-generation activity to patient and treatment revenue, helping practices identify which channels are producing returns and which may be wasting budget.

What is OperaDDS?

Managing sensitive information in your office can be a daunting task, especially with the added obligation of obtaining consent forms for nearly every procedure, creating a heavy load for your team. Simplifying this responsibility is crucial, and OperaDDS offers an effective, hands-free solution that allows for quick collection of intake forms and seamless integration with your practice management software, eliminating the need for manual data entry. It is compatible with all major practice management systems, including Eaglesoft, Dentrix, and Open Dental. In our fast-paced environment, ensuring patient attendance is vital, which is where our automated reminder system comes into play. We streamline the recall process while incorporating convenient features such as voice reminders, two-way texting, postcards, and emails, all designed to maintain a full schedule. Additionally, if patients inform you that they cannot attend, you have the option to propose alternative times or reschedule easily. This not only enhances patient communication but also supports your practice's overall efficiency.

Media

Media

Integrations Supported

Lasso MD

Integrations Supported

Restaurant Manager

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$79 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

PatientLoop

Date Founded

2024

Company Website

patientloop.com/dental-practices

Company Facts

Organization Name

Operability

Date Founded

2014

Company Location

United States

Company Website

www.operadds.com

Categories and Features

Dental

Not specified

Healthcare CRM

Not specified

Lead Management

Not specified

Categories and Features

Appointment Reminder

Calendar Management
Email Reminders
SMS Messaging
Two-Way Messaging

Dental

Appointment Management
Appointment Reminders
Clinical Charting
Patient Records Management

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management

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