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What is Peerly?

Every day, countless people partake in significant conversations, gather support, and tackle vital issues through text messaging, which is shown to engage audiences 45 times more effectively than emails or phone calls, according to various research findings. Peerly’s Peer to Peer platform makes this engagement seamless by enabling your volunteers or agents to reach out to thousands through direct text discussions. P2P, or person-to-person texting, fosters authentic one-on-one connections. With Peerly’s cutting-edge technology, you can effectively communicate with large groups of individuals who have opted in, triggering meaningful real-time interactions with numerous participants. Each agent is capable of handling thousands of conversations each day, allowing them to reach potential new donors and collect valuable feedback using our survey tools. By leveraging our P2P platform, you can promptly initiate outbound texts to the smartphones of your opted-in audience, igniting live, interactive conversations. The intuitive Peerly P2P interface streamlines the process of replying to messages and managing ongoing dialogues, making interactions more efficient than ever before. This strategy not only amplifies outreach efforts but also cultivates a stronger bond with your audience, ultimately leading to enhanced engagement and long-term relationships. The result is a more connected community that feels valued and heard.

What is Message Mate?

Globally, messaging has emerged as a favored and swiftly growing means of communication (Economist). Neglecting to connect with your customers through messaging results in overlooking a significant evolution in customer engagement, akin to the introduction of email. Our platform makes it easier for businesses and clients to interact directly. It is designed to be secure, scalable, and exceptionally efficient. By incorporating Message Mate into your website, customers can conveniently text your business, which allows your agents to provide real-time assistance as they complete their purchases. Customer inquiries are promptly routed to your team, greatly increasing the chances of conversions by simplifying the process for customers seeking help. No matter how your team decides to reply, customers receive responses via text, which fosters the feeling of having a personalized conversation with your brand. Moreover, messages can be sent to multiple agents through email, SMS, or an intuitive web dashboard, enhancing communication fluidity. This strategy not only strengthens customer relationships but also optimizes the purchasing experience, ensuring that clients feel valued and understood throughout their journey. Ultimately, this engagement method can lead to higher customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
X (Twitter)
Zendesk

Integrations Supported

BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Peerly

Company Location

United States

Company Website

peerly.com

Company Facts

Organization Name

OwnerListens

Date Founded

2011

Company Location

United States

Company Website

ownerlistens.com/message_mate/

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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