Ratings and Reviews 1 Rating

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Ratings and Reviews 19 Ratings

Total
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What is Penguin?

This all-encompassing travel agency software solution provides multilingual capabilities for generating quotes and invoices, alongside comprehensive documentation such as receipts, e-tickets, confirmations, and vouchers. Additionally, it features a General Ledger-based Budget Module, integrates seamlessly with third-party XML/web services, and connects effortlessly with payment gateways including Sage Pay, Worldpay, Wirecard, and Mpesa, complete with automatic reconciliation. The platform also incorporates modules for staff commissions, sliding and affiliate commissions, and utilizes AI for automatic reconciliation with IATA BSP, all while supporting multi-branch accounting and various business areas, including B2B/Agent Management and integrations with BedBank and suppliers. Moreover, it facilitates booking retrieval through third-party connections with all GDS and NDC systems, and includes functionalities for automatic creation and cancellation of bookings, processing refunds and voids, conducting bank reconciliations, and uploading GL data via Excel. Users can also schedule reports, manage hotel inventory uploads and bookings, generate ABTA reports, revalue currencies, and create FIT/group packages, making it a robust choice for travel agencies seeking efficiency and integration. Ultimately, this solution is designed to streamline operations and enhance the overall travel booking experience.

What is Hero?

Hero serves as a comprehensive platform for booking, payments, and ticketing, catering to travel agents and tour and activity resellers globally. It operates as a SaaS solution, offering uncapped commissions for B2B2C transactions and white-labeled services for B2B2C clients, ensuring flexibility and growth potential for its users. This innovative approach empowers partners to streamline their operations while maximizing revenue opportunities.

Media

No images available

Media

Integrations Supported

Stripe

Integrations Supported

Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

£350/month - 5 Users
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Penguin Commercial Limited

Date Founded

1998

Company Location

United Kingdom

Company Website

www.penguininc.com

Company Facts

Organization Name

Hero Travel

Date Founded

2014

Company Location

Australia

Company Website

hero.travel

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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