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What is Pepper Cloud?

Pepper Cloud stands out as an exceptional AI-driven Sales CRM solution tailored specifically for small and mid-sized enterprises. It seamlessly integrates widely-used messaging platforms such as WhatsApp and Facebook, enabling users to engage with clients and prospects through their preferred channels of communication. The software boasts robust tools for overseeing sales funnels, allowing for the customization of stages and providing real-time insights into sales performance. Additionally, Pepper Cloud automates repetitive tasks, streamlining workflows, and integrates with various business applications including Mailchimp, Xero, and Zoom. The included analytics dashboard offers valuable performance metrics to help users gauge their business effectiveness. Users can benefit from capabilities in lead management, account oversight, revenue predictions, campaign monitoring, customer engagement tracking, and visualizing sales pipelines. Enhancing productivity further is the generative AI feature, AssistAI, which significantly boosts sales efficiency by automatically capturing and nurturing leads, managing chat flows, and coordinating tasks effortlessly. The no-code AssistAI chatbot can be deployed across numerous channels to promptly address customer inquiries, escalate more complex issues to human representatives, and provide round-the-clock support, ensuring that customer needs are met at any time. This combination of features positions Pepper Cloud as a powerful ally for businesses aiming to enhance their sales processes and customer engagement strategies.

What is Convrs?

Convrs is a cloud-based messaging platform designed for businesses to manage customer communications across multiple channels such as WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and live chat on their websites. It brings all conversations together in a single inbox, which allows teams to delegate tasks, collaborate through internal notes, and easily access customer data. Users can also set up automated chatbot workflows based on specific rules, and depending on their subscription tier, they can integrate AI-enhanced chatbots; this functionality includes optimizing routing, automating follow-ups, and running WhatsApp campaigns with features like audience targeting, personalized messaging, scheduling, and performance tracking. In addition, Convrs provides mobile apps for both iOS and Android platforms, along with strong integrations with HubSpot and Salesforce, as well as an API for custom connections. This platform is particularly useful for marketing, sales, and customer service teams that leverage messaging to improve customer engagement, enhance lead qualification, and deliver effective support. By offering a wide range of features, Convrs enables businesses to refine their communication approaches across various channels, thereby driving overall efficiency and effectiveness in customer interactions. Ultimately, Convrs serves as a vital tool for organizations looking to elevate their messaging capabilities and foster stronger customer relationships.

Media

Media

Integrations Supported

Aircall
Facebook
Facebook Ads
Gmail
Google Calendar
Google Forms
Google Sheets
Google Workspace
Instagram
Instagram Ads
Jira
LinkedIn
Mailchimp
Meta Ads
QuickBooks Accountants
WhatsApp
Xero
Zoom

Integrations Supported

HubSpot CRM
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Quote Based
Free Trial Offered?

Pricing Information

$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Pepper Cloud

Date Founded

2017

Company Location

Singapore

Company Website

peppercloud.com

Company Facts

Organization Name

Convrs

Date Founded

2019

Company Location

United Kingdom

Company Website

convrs.io

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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