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What is Performax360?
The LIVE 360° Customer Service assessment can be customized to address the unique needs and demands of your organization. According to McKinsey's insights from 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is enhancing teamwork and cross-functional collaboration within customer service departments. This innovative platform, known as Performax360, operates as a Cloud-based Software as a Service (SaaS) solution, providing four distinct hosting options for deployment. Involving a variety of stakeholders is essential for effective strategic and operational decision-making, whether it relates to an internal process, project, or initiative. The real-time collaboration among employees, customers, and partners plays a critical role in the co-creation of groundbreaking products and services while enabling the resolution of challenges in inventive ways. By nurturing ongoing interactions with stakeholders, ranging from executive leadership to frontline workers, along with customers and partners, organizations can greatly enhance the execution of their strategies. This collaborative approach not only streamlines operational workflows but also significantly elevates the overall customer experience, leading to long-lasting positive outcomes. As a result, organizations can ensure that they are consistently meeting and exceeding customer expectations.
What is ALOE?
ALOE - Advantages of Automation Discover how to boost workplace productivity effortlessly with ALOE, which streamlines project and contract management, allowing you to concentrate on what truly matters. Key features of ALOE include effective management of the contract lifecycle, project oversight, OCR document storage, tailored security measures, and seamless adoption. Additionally, it offers email integration, capacity planning, automated workflows, DocuSign support, document templates, mobile and email approval options, comprehensive reporting, risk mitigation, a clause library, and inline editing capabilities. What advantages does automation provide? By automating tasks, you can save precious time and enhance revenue streams. According to McKinsey, employees typically waste 1.8 hours daily sifting through emails, but ALOE helps eliminate mundane administrative chores, enabling your team to focus on more valuable initiatives. Moreover, automating repetitive duties fosters consistency and reduces training durations. ALOE is also adaptable to meet your specific requirements, setting it apart from standard software solutions. Embrace the power of automation to transform the way your organization operates.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$59 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Performax
Date Founded
2015
Company Location
United States
Company Website
www.performax360.com
Company Facts
Organization Name
Bigfork Technologies
Date Founded
2017
Company Location
United States
Company Website
www.bigforktech.com
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Categories and Features
Contract Management
Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management