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What is Performax360?
The LIVE 360° Customer Service assessment can be customized to address the unique needs and demands of your organization. According to McKinsey's insights from 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is enhancing teamwork and cross-functional collaboration within customer service departments. This innovative platform, known as Performax360, operates as a Cloud-based Software as a Service (SaaS) solution, providing four distinct hosting options for deployment. Involving a variety of stakeholders is essential for effective strategic and operational decision-making, whether it relates to an internal process, project, or initiative. The real-time collaboration among employees, customers, and partners plays a critical role in the co-creation of groundbreaking products and services while enabling the resolution of challenges in inventive ways. By nurturing ongoing interactions with stakeholders, ranging from executive leadership to frontline workers, along with customers and partners, organizations can greatly enhance the execution of their strategies. This collaborative approach not only streamlines operational workflows but also significantly elevates the overall customer experience, leading to long-lasting positive outcomes. As a result, organizations can ensure that they are consistently meeting and exceeding customer expectations.
What is DSMN8?
DSMN8 presents an innovative platform that empowers brands to fully leverage their greatest asset - their workforce. This comprehensive solution simplifies every stage of the process, from generating content to distributing genuine and impactful material by users. With intuitive features, sharing becomes not only simple but also efficient and rewarding. By adopting DSMN8, you can significantly improve content engagement, increase inbound sales, and uncover remarkable talent for your company. Reinvent your brand identity with Lens, as DSMN8's cutting-edge mobile app turns the generation of authentic content on a large scale into a feasible task. Encouraging employees to share their unique perspectives can enhance brand perception and visibility, while a built-in gamification system rewards their contributions. The ability to crowdsource content from your team has never been easier, resulting in a rich variety of genuine contributions. This forward-thinking approach to content development not only engages your workforce but also fosters a stronger connection with your audience, leading to a thriving brand presence.
Integrations Supported
Adobe Analytics
Adobe Marketo Engage
Google Analytics
Microsoft Entra ID
Microsoft Teams
Okta
OneLogin
Salesforce
Slack
Integrations Supported
Adobe Analytics
Adobe Marketo Engage
Google Analytics
Microsoft Entra ID
Microsoft Teams
Okta
OneLogin
Salesforce
Slack
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Performax
Date Founded
2015
Company Location
United States
Company Website
www.performax360.com
Company Facts
Organization Name
DSMN8
Date Founded
2016
Company Location
United Kingdom
Company Website
dsmn8.com
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Categories and Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles
Social Selling
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring