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What is Performax360?

The LIVE 360° Customer Service assessment can be customized to address the unique needs and demands of your organization. According to McKinsey's insights from 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is enhancing teamwork and cross-functional collaboration within customer service departments. This innovative platform, known as Performax360, operates as a Cloud-based Software as a Service (SaaS) solution, providing four distinct hosting options for deployment. Involving a variety of stakeholders is essential for effective strategic and operational decision-making, whether it relates to an internal process, project, or initiative. The real-time collaboration among employees, customers, and partners plays a critical role in the co-creation of groundbreaking products and services while enabling the resolution of challenges in inventive ways. By nurturing ongoing interactions with stakeholders, ranging from executive leadership to frontline workers, along with customers and partners, organizations can greatly enhance the execution of their strategies. This collaborative approach not only streamlines operational workflows but also significantly elevates the overall customer experience, leading to long-lasting positive outcomes. As a result, organizations can ensure that they are consistently meeting and exceeding customer expectations.

What is Frontline.Cloud?

Our specialization is rooted in cloud-native technology, and in response to the changing dynamics of the market, Digital Defense's Frontline.Cloud platform reliably delivers straightforward security solutions that achieve remarkable outcomes while reducing the administrative burdens commonly associated with on-premise and hybrid environments. As the pioneer of the very first SaaS security platform, Digital Defense was ahead of the curve, establishing a standard for SaaS solutions long before cloud security gained widespread attention and well ahead of competitors that later entered the field. The Frontline.Cloud security Software as a Service (SaaS) platform features a comprehensive range of tools, including Frontline Vulnerability Manager™ (Frontline VM™), Frontline Pen Testing™ (Frontline Pen Test™), Frontline Web Application Scanning™ (Frontline WAS™), and the latest addition, Frontline Active Sweep (Frontline ATS™). Our dedication to continuous innovation ensures that we are always enhancing our services to cater to the varying security requirements of contemporary organizations. By remaining attuned to market trends, we are well-equipped to support our clients in navigating the complexities of cybersecurity.

Media

Media

Integrations Supported

Integrations Supported

AT&T Alien Labs Open Threat Exchange
Frontline Vulnerability Manager

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Performax

Date Founded

2015

Company Location

United States

Company Website

www.performax360.com

Company Facts

Organization Name

Fortra

Date Founded

1982

Company Location

United States

Company Website

digitaldefense.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

IT Security

Vulnerability Scanning
Web Threat Management

Vulnerability Management

Vulnerability Assessment

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