Pet Manager Reviews & Ratings

Pet Manager

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What is Pet Manager?

One client moved away from a tedious booking ledger that needed traditional tools like a pencil and ruler, opting instead for a convenient interface available on their laptop and smartphone. Meanwhile, another customer experienced a significant time reduction by replacing a bulky filing cabinet filled with customer cards with the streamlined search capabilities of Pet Manager, enabling quicker access to client details. Additionally, resorts have found that their guests now enjoy improved communication about their pets, thanks to the Automated Email & SMS feature that operates effortlessly in the background, enhancing the overall experience. Clients have reported a remarkable improvement in their check-in and check-out processes, which have become much more efficient and dependable. They can now manage their daily operations effectively by accessing real-time information on arrivals and departures. Furthermore, users are especially pleased with the functionality that allows them to generate accurate invoices and quotes, which can be sent directly to clients with a single click from their Kennel Software. This significant upgrade has vastly improved overall efficiency, making administrative tasks simpler and fostering stronger customer relationships through prompt and effective communication. Ultimately, this transformation has not only modernized operations but also elevated the standard of service provided to clients.

What is BooknBuddy?

BooknBuddy is an all-in-one software solution tailored for pet care providers, including boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. The platform streamlines various business operations by enabling online booking, managing service availability, organizing calendars, assigning kennels, scheduling grooming sessions, and keeping meticulous records for both customers and pets, which include vaccination details, waivers, invoices, deposits, and payments. Pet owners enjoy a straightforward booking interface and can easily access a portal or mobile application to oversee their appointments, settle invoices, receive photo updates, and interact with their chosen service providers. For the staff, BooknBuddy provides features for daily check-ins and pickups, reminders, comprehensive reporting, staff scheduling, and tracking of payroll hours. It integrates effortlessly with payment processors like Stripe and Square, while also ensuring that invoices, payments, and customer data sync with accounting software such as QuickBooks and Xero. The software supports a wide range of services, encompassing boarding, daycare, grooming, training, walking, and in-home pet sitting, and is accessible in both English and French. Furthermore, an optional AI receptionist is offered to manage phone calls and texts, enabling the booking of appropriate services on behalf of the business. This forward-thinking approach not only optimizes operational efficiency but also significantly improves customer engagement and satisfaction, ensuring that both pet care providers and pet owners have a seamless experience. By offering such a robust set of tools, BooknBuddy positions itself as a leader in the pet care industry, catering to the evolving needs of businesses and pet lovers alike.

Media

Media

Integrations Supported

Stripe
Xero

Integrations Supported

Stripe
Xero
QuickBooks Online

API Availability

API Availability

Pricing Information

$30 per month
Free Version
Free Trial Offered?

Pricing Information

$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Pet Manager

Date Founded

2013

Company Location

Australia

Company Website

www.petmanager.com.au

Company Facts

Organization Name

Book'n

Date Founded

2026

Company Location

Canada

Company Website

www.booknbuddy.com

Categories and Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Pet Care

Not specified

Categories and Features

Kennel

Not specified

Pet Care

Not specified

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