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What is PetConnect?

PetConnect is an all-in-one management solution tailored for pet grooming salons, daycare centers, boarding facilities, and pet retail establishments. It effectively combines appointment scheduling and stay management with comprehensive customer and pet profiles, service options, staff assignments, reminders, and online booking features. The boarding functionalities include kennel layouts, feeding schedules, medication plans, and daily care logs to ensure pets receive the best care. Additionally, the software supports point-of-sale operations, offering product catalogs, inventory tracking, receipts, payment histories, and insightful business analytics. Staff can manage schedules and documentation through both web and mobile platforms, while pet owners enjoy a companion app that enables them to schedule or change appointments, view pet details, receive updates, and interact with the facility. PetConnect also supports businesses with multiple locations and allows for easy data exports for accounting and tax needs. Importantly, this cloud-based service does not require a monthly subscription fee; however, users should be aware of processing fees for credit card transactions through its POS system and potential extra charges for optional SMS messaging services. This versatile approach makes PetConnect a highly attractive option for pet service providers aiming to boost their operational effectiveness while ensuring a seamless experience for both staff and pet owners alike.

What is 123Pet Software?

123Pet provides both cloud-based and desktop solutions tailored for grooming salons and daycare facilities. This intuitive and straightforward software consolidates pet and client information, streamlining communication with clients and enhancing operational efficiency. Among its robust features are tools for managing appointments, sending vaccination reminders, and automating appointment confirmations through texts. Furthermore, 123Pet enables staff and management to effortlessly coordinate tasks using a web browser or mobile device. The software is compatible with Windows PCs, Macs, Android smartphones, iPhones, and various other web-enabled devices, ensuring flexibility and accessibility for all users. This versatility makes it an excellent choice for businesses looking to improve their workflow and customer service.

Media

Media

Integrations Supported

Adyen

Integrations Supported

Demandforce
Facebook
QuickBooks Online
ReminderCall

API Availability

API Availability

Pricing Information

$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Version

Pricing Information

$29.00/month/user
Cloud editions start at just $29 per month for a single user, $59 per month for Deluxe (up to 3 users), and $99 for Premier (unlimited users).

Desktop and multi-location packages are also available. For more info, visit:

https://www.123petsoftware.com/
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PetConnect

Date Founded

2019

Company Location

Australia

Company Website

pet-connect.co

Company Facts

Organization Name

123Pet Software

Date Founded

1999

Company Location

United States

Company Website

www.123petsoftware.com

Categories and Features

Pet Grooming

Not specified

Categories and Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Pet Care

Not specified

Pet Grooming

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Commission Management
Inventory Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management

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