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What is PetConnect?

PetConnect is an all-in-one management solution tailored for pet grooming salons, daycare centers, boarding facilities, and pet retail establishments. It effectively combines appointment scheduling and stay management with comprehensive customer and pet profiles, service options, staff assignments, reminders, and online booking features. The boarding functionalities include kennel layouts, feeding schedules, medication plans, and daily care logs to ensure pets receive the best care. Additionally, the software supports point-of-sale operations, offering product catalogs, inventory tracking, receipts, payment histories, and insightful business analytics. Staff can manage schedules and documentation through both web and mobile platforms, while pet owners enjoy a companion app that enables them to schedule or change appointments, view pet details, receive updates, and interact with the facility. PetConnect also supports businesses with multiple locations and allows for easy data exports for accounting and tax needs. Importantly, this cloud-based service does not require a monthly subscription fee; however, users should be aware of processing fees for credit card transactions through its POS system and potential extra charges for optional SMS messaging services. This versatile approach makes PetConnect a highly attractive option for pet service providers aiming to boost their operational effectiveness while ensuring a seamless experience for both staff and pet owners alike.

What is Bandana?

Bandana serves as a specialized online management platform designed specifically for pet grooming salons, mobile grooming services, boarding establishments, and daycare providers. It combines a multitude of features, including appointment management, client and pet record maintenance, staff oversight, payment processing, and customer interaction, all within a single integrated system. Businesses can customize service durations and pricing according to each pet's breed, size, and coat type, while efficiently coordinating schedules for groomers or mobile service units and managing recurring appointments. Clients have the convenience of submitting booking requests online, which are then reviewed and confirmed by the business. Furthermore, Bandana includes features such as appointment reminders, tailored report cards with photos and notes, streamlined check-in and check-out procedures, payment tracking, and daily operational summaries. Mobile groomers benefit from the ability to chart their service areas and optimize their routes, while teams at boarding and daycare facilities can effortlessly manage pet records, daily activities, and playgroup schedules. This all-encompassing solution not only simplifies operational processes but also significantly improves the overall customer experience. By integrating all these functionalities, Bandana ensures that businesses can operate more efficiently and provide a high level of service to pet owners.

Media

Media

No images available

Integrations Supported

Adyen

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Version

Pricing Information

$0/month
The Free plan costs $0/month and includes one user, one location, up to 75 active clients, and 60 appointments per month. It includes email reminders, report cards, recurring appointments, a hosted website with online booking requests, and one van with a service area and daily route. Starter costs $39/month, and Premium costs $89/month; both cover the whole business and include all staff members. Text reminders are available on a paid plan.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

PetConnect

Date Founded

2019

Company Location

Australia

Company Website

pet-connect.co

Company Facts

Organization Name

Bandana

Company Website

www.bandanapet.com

Categories and Features

Pet Grooming

Not specified

Categories and Features

Pet Grooming

Not specified

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