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What is PetConnect?

PetConnect is an all-in-one management solution tailored for pet grooming salons, daycare centers, boarding facilities, and pet retail establishments. It effectively combines appointment scheduling and stay management with comprehensive customer and pet profiles, service options, staff assignments, reminders, and online booking features. The boarding functionalities include kennel layouts, feeding schedules, medication plans, and daily care logs to ensure pets receive the best care. Additionally, the software supports point-of-sale operations, offering product catalogs, inventory tracking, receipts, payment histories, and insightful business analytics. Staff can manage schedules and documentation through both web and mobile platforms, while pet owners enjoy a companion app that enables them to schedule or change appointments, view pet details, receive updates, and interact with the facility. PetConnect also supports businesses with multiple locations and allows for easy data exports for accounting and tax needs. Importantly, this cloud-based service does not require a monthly subscription fee; however, users should be aware of processing fees for credit card transactions through its POS system and potential extra charges for optional SMS messaging services. This versatile approach makes PetConnect a highly attractive option for pet service providers aiming to boost their operational effectiveness while ensuring a seamless experience for both staff and pet owners alike.

What is Groomer.io?

Groomer.io is a specialized platform designed exclusively for pet grooming businesses, whether they operate from a salon or on a mobile basis, with the goal of improving workflow efficiency and fostering better client engagement. With 24/7 online booking options, the platform significantly reduces the likelihood of no-shows while creating visually appealing websites for groomers, managing both initial setup and continuous updates. Moreover, it includes automated marketing tools that allow for customized messaging and promotional efforts, as well as a user-friendly scheduling system that effectively manages staff and resources. Another vital feature is the client management system, which provides insights into client histories and preferences, along with financial reporting to monitor earnings, costs, and overall profitability. For those offering mobile services, it includes crucial elements like smart routing, estimated time of arrival alerts, and automated notifications during travel. In addition, features such as tracking appointment statuses, sending automated reminders, and integrating various systems into a cohesive interface are emphasized to streamline administrative processes and enhance overall efficiency. This all-encompassing strategy empowers pet grooming enterprises to concentrate more on delivering exceptional services without being overwhelmed by operational hurdles. Ultimately, Groomer.io not only simplifies business management but also elevates the client experience, creating a win-win situation for both groomers and their customers.

Media

Media

Integrations Supported

Adyen

Integrations Supported

Clover
Square POS

API Availability

API Availability

Pricing Information

$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Version

Pricing Information

$79 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

PetConnect

Date Founded

2019

Company Location

Australia

Company Website

pet-connect.co

Company Facts

Organization Name

Groomer.io

Date Founded

2014

Company Location

United States

Company Website

get.groomer.io

Categories and Features

Pet Grooming

Not specified

Categories and Features

Pet Grooming

Not specified

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