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What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

What is CentralSquare CAD?

In critical situations, having the right responder armed with vital information can prove crucial for survival. By integrating your Computer-Aided Dispatch (CAD) system with 911 services, you significantly enhance the likelihood of a well-coordinated emergency response. The necessity for urgency during emergencies cannot be overstated; hence, it is vital for your agency to provide aid as quickly as possible. Strengthen the safety of both your community and emergency responders by promoting collaboration across multiple jurisdictions, which includes law enforcement, fire departments, and emergency medical services. By leveraging advanced recommendation features, you could potentially decrease dispatch times by 2-3 minutes, making a significant difference. To ensure that dispatchers are equipped and ready from the very beginning, adopting a unified software solution is essential. This integrated approach facilitates seamless information sharing among dispatchers and responders, while advanced location tracking and recommendation capabilities guarantee that the most suitable unit is dispatched to the precise location as swiftly as possible. Additionally, this efficient process not only enhances response times but also cultivates a spirit of teamwork among various emergency organizations, ultimately benefiting the entire community. Furthermore, the incorporation of real-time data can lead to even greater improvements in operational efficiency.

Media

Media

Integrations Supported

Integrations Supported

Axon Fusus
Code3 Strategist
HindSight

API Availability

API Availability

Pricing Information

$100000.00/one-time/user

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Company Facts

Organization Name

CentralSquare Technologies

Date Founded

1981

Company Location

United States

Company Website

www.centralsquare.com/solutions/public-safety-software/computer-aided-dispatch-software

Categories and Features

Categories and Features

Law Enforcement

Not specified

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