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What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

What is DCS CAD?

A system designed for multiple jurisdictions, such as Law, Fire, EMS, and Public Works, offers an infinite array of unique identifiers, seamlessly integrates with Records Management, and facilitates efficient report writing directly from emergency vehicles. It boasts features like address validation with maps, directions, and cross streets, as well as unit suggestions and an emergency contact database for quick access. Additionally, the system allows for the cross-referencing of Law and Fire calls, includes a traffic stop hotkey that automatically runs NCIC checks, and provides options for scheduling new calls or supplementing existing ones. Other important functionalities include house watch and extra patrol capabilities, notifications for hazardous and handicap situations, alerts for overdue units, and management of restraining and trespass orders, all of which contribute to comprehensive operational safety and coverage. This innovative framework ultimately enhances the coordination and communication among various emergency services, fostering a more effective response to incidents. Moreover, the system's versatility ensures that all personnel are equipped with the necessary tools to respond efficiently to any situation.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$100000.00/one-time/user

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Company Facts

Organization Name

DCS

Company Location

United States

Company Website

www.dcs911.com

Categories and Features

Categories and Features

Transportation Dispatch

Billing & Invoicing
Scheduling

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