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What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

What is DispatchDirect?

DispatchDirect operates as an all-in-one solution that facilitates call management, dispatching, invoicing, and report generation. By integrating with leading motor clubs, this platform streamlines digital dispatching, effectively managing service requests while providing updated estimated arrival times and automatically filling the Dispatch Board with relevant call information upon the purchase order's reception. Furthermore, it includes built-in accounting features that enable the emailing of invoices to clients and simplify payment processing, including credit card transactions. Its intuitive interface not only boosts operational efficiency but also aids businesses in the service sector in optimizing their workflows. Consequently, DispatchDirect significantly improves overall productivity and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$100000.00/one-time/user

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Company Facts

Organization Name

RangerSST

Date Founded

2000

Company Location

United States

Company Website

www.rangersst.com

Categories and Features

Categories and Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Maintenance Management
Mileage Tracking
Routing
VIN Lookup
Work Order Management

Towing

Not specified

Transportation Dispatch

Billing & Invoicing
Customer Database
Mileage Tracking
Routing
Vehicle Tracking

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