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What is Pingsold?

Pingsold is an advanced order management solution specifically designed for boutiques, home brands, and resellers in India who mainly interact with customers through Instagram DMs and WhatsApp. This platform gathers all communications into one centralized inbox, transforming each conversation into a streamlined order that is paid for, shipped, and tracked, thus removing the necessity for a separate website while enabling sellers to keep their existing WhatsApp Business number. When potential customers ask about prices, they receive quick replies directly from the seller's catalog in either English or Hinglish, along with a link to the store to choose their size and finalize payment using UPI, cards, or cash on delivery. For cash-on-delivery orders, verification is conducted via WhatsApp prior to packing, which greatly minimizes return rates. Sellers can effortlessly oversee their orders through a user-friendly dashboard that monitors progress from confirmation to delivery, and they can schedule a Shiprocket pickup with just one click, while buyers get automatic tracking updates sent through WhatsApp. Furthermore, unique items are secured at checkout and designated as sold instantly upon payment, ensuring that no product is ever sold twice. Built on the solid framework of the official WhatsApp Business Platform and Instagram messaging APIs, Pingsold not only transforms the way small enterprises manage their online sales and customer communications but also fosters a more engaging shopping experience for consumers. This innovative method not only simplifies the selling process but also significantly boosts customer satisfaction and loyalty.

What is Behaf?

Behaf is a commerce platform tailored for WhatsApp, specifically designed to support Indian direct-to-consumer brands. It allows sellers to upload their product information, including prices and options, and share a storefront link through social media platforms like Instagram, where customers can browse items, inquire about details, and make purchases directly via WhatsApp. The platform features an AI-driven sales assistant that can respond to product and delivery questions, suggest items and bundles, and supply payment links to ease the transaction process. Behaf supports both prepaid and cash-on-delivery orders, ensuring that COD confirmations are received before any shipment is dispatched, while also integrating seamlessly with PayU for payment processing and Shiprocket for logistics, which includes services such as pick-up, shipping, and tracking. Additionally, sellers can take advantage of a detailed dashboard that organizes customer and order information, enabling them to review past chats and address any issues, particularly those brought up by the AI assistant. This unique service focuses on Indian brands that sell physical products in diverse categories like fashion, jewelry, beauty, wellness, food, and home essentials, especially those looking to transform social media interactions into sales. By simplifying the shopping journey, Behaf not only enhances customer engagement but also aids brands in boosting their revenue growth. With its user-friendly interface and comprehensive features, it stands out as a valuable tool for modern businesses aiming to thrive in an increasingly digital marketplace.

Media

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Media

No images available

Integrations Supported

Shiprocket
WhatsApp
Instagram
Razorpay

Integrations Supported

Shiprocket
WhatsApp
PayU

API Availability

API Availability

Pricing Information

₹499/month
Starter is ₹499 per month for sellers handling fewer than 5 orders a day, plus ₹3 per order and 18% GST. Meta WhatsApp message charges are passed through at cost. Annual plans offer two months free.
Free Trial Offered?

Pricing Information

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Web Vogue Technologies

Date Founded

2021

Company Location

India

Company Website

webvogue.in

Company Facts

Organization Name

Behaf Pvt Ltd

Date Founded

2024

Company Location

India

Company Website

www.behaf.co

Categories and Features

Social Commerce

Not specified

Categories and Features

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