Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pipeliner CRM Reviews & Ratings
    750 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Klaviyo Reviews & Ratings
    5,228 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    591 Ratings
    Company Website
  • Hightouch Reviews & Ratings
    456 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    865 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Plauti Reviews & Ratings
    122 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,641 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,148 Ratings
    Company Website

What is Planhat?

Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.

What is Ackee?

Ackee enhances your customer success strategies, allowing you to proactively identify and mitigate customer churn. Utilizing Ackee, your team can extract vital insights that facilitate positive experiences throughout the customer journey. Powered by our advanced data science platform, Ackee offers intuitive tools that provide the metrics necessary to deliver outstanding customer value. By consolidating your data with Ackee, you can access detailed health metrics, forecast customer churn, and review comprehensive account information all in one dashboard. Eliminate the chaos of spreadsheets and the annoyance of sifting through customer data. Receive critical metrics and real-time notifications that keep your team updated on important changes in customer engagement, enabling you to implement proactive measures to improve retention and drive adoption rates. Additionally, Ackee smartly categorizes your most vulnerable and highly engaged clients based on genuine customer actions, allowing you to develop scalable workflows that prioritize those who require immediate focus, ultimately leading to enhanced results for your organization. This method not only boosts operational efficiency but also nurtures deeper connections with your clientele, ensuring long-term loyalty and satisfaction. By utilizing these insights effectively, your business can achieve a more sustainable growth trajectory.

Media

Media

Integrations Supported

Aircall
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot Customer Platform
InboxCRM by AppEQ
Intercom
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
Salesforce
SatisMeter
Segment
Zapier
Zendesk

Integrations Supported

Aircall
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot Customer Platform
InboxCRM by AppEQ
Intercom
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
Salesforce
SatisMeter
Segment
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Planhat

Date Founded

2014

Company Location

Sweden

Company Website

www.planhat.com

Company Facts

Organization Name

Ackee Digital Enterprises

Company Location

United States

Company Website

ackee.co

Categories and Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives