Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pipeliner CRM Reviews & Ratings
    750 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Klaviyo Reviews & Ratings
    5,228 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    591 Ratings
    Company Website
  • Hightouch Reviews & Ratings
    456 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    865 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Plauti Reviews & Ratings
    122 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,641 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,148 Ratings
    Company Website

What is Planhat?

Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.

What is Akita?

Managing customer relationships can be a complex endeavor, yet Akita simplifies this by acting as a central repository for all customer data, activities, and performance indicators. By trying Akita, you can enjoy a more engaged and flourishing customer base. With this tool, you can set unlimited alerts that inform you when a customer is at risk of churning or ready for upselling opportunities. You also have the ability to create dynamic segments for your customers, enabling you to tailor your Customer Success strategies to match the unique requirements of each individual client. Pre-defined workflows can be triggered based on customer behaviors or attributes, allowing you to handle tasks and communications directly from your email inbox. This automation of Customer Success tasks not only saves time but also allows you to concentrate on more strategic initiatives. Additionally, Akita features a user-friendly Customer Success planner that makes it easy to organize, schedule, and manage your tasks, thereby boosting your daily operational efficiency. Akita also provides exceptional Customer Health Scoring, giving you immediate insights into each customer's well-being and enabling swift, informed decision-making. By adopting this holistic approach, your customer management becomes not only simpler but also significantly more effective in fostering growth and enhancing retention rates. Ultimately, with Akita, you can create a more proactive and responsive customer engagement strategy that drives long-term success.

Media

Media

Integrations Supported

Freshdesk
Intercom
Mailchimp
Mailchimp Transactional Email (Mandrill)
Pipedrive
SatisMeter
Zendesk
ActiveCampaign
Basecamp
Brevo
Cheddar
Gmail
Harvest
InboxCRM by AppEQ
MailerLite
Mailjet
Segment
Slack
SurveyMonkey Enterprise
Xero

Integrations Supported

Freshdesk
Intercom
Mailchimp
Mailchimp Transactional Email (Mandrill)
Pipedrive
SatisMeter
Zendesk
ActiveCampaign
Basecamp
Brevo
Cheddar
Gmail
Harvest
InboxCRM by AppEQ
MailerLite
Mailjet
Segment
Slack
SurveyMonkey Enterprise
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Planhat

Date Founded

2014

Company Location

Sweden

Company Website

www.planhat.com

Company Facts

Organization Name

Akita

Date Founded

2014

Company Location

Ireland

Company Website

www.akitaapp.com

Categories and Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives

Freshsuccess Reviews & Ratings

Freshsuccess

Freshworks