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What is Planhat?

Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.

What is Upland Altify?

Upland Altify focuses on boosting business revenue by refining customer interactions, which ultimately propels growth. Their methodology, termed Customer Revenue Optimization (CRO), equips sales teams to seize crucial opportunities, enhance revenue within key accounts, and improve sales execution through better collaboration across the entire revenue team. Widely adopted by numerous sales professionals, leaders, and executives, Altify’s CRO applications integrate seamlessly with the Salesforce platform, facilitating ongoing optimization of customer revenue and sales success. The ALTIFY SALES PROCESS MANAGER provides a well-structured and proven sales framework that increases the likelihood of achieving successful outcomes for all parties involved. This tool is customized to meet unique business requirements and relies on effective industry templates, offering a visual representation of the sales process along with vital content and resources that support sales personnel in progressing opportunities through the sales pipeline. Furthermore, by implementing these tools, organizations can cultivate a culture of continuous enhancement in their sales strategies, which contributes to greater competitiveness in the market while ensuring that sales teams are equipped with the necessary skills and insights to thrive.

Media

Media

Integrations Supported

Salesforce
Aircall
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot Customer Platform
InboxCRM by AppEQ
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
SatisMeter
Zapier
Zendesk

Integrations Supported

Salesforce
LinkedIn
LinkedIn Sales Navigator
Upland Intelligent Capture
ZoneBilling

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Planhat

Date Founded

2014

Company Location

Sweden

Company Website

www.planhat.com

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

www.altify.com

Categories and Features

Account Planning

Not specified

Churn Prevention

Not specified

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Upsell & Cross-Sell

Not specified

Categories and Features

Account Planning

Not specified

Sales Acceleration

Not specified

Sales Coaching

Built-In Course Authoring
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Collaboration
Contact Management
Content Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Lead Management
Reporting / Analytics
Sales Automation
Search
Task Management

Sales Force Automation

Contact Management
Field Sales Management
Opportunity Management
Performance Metrics
Sales Forecasting
Territory Management

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