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What is Planhat?

Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.

What is ARPEDIO?

By offering thorough yet accessible evaluations within Salesforce, this tool provides a unique perspective on performance across all essential accounts, equipping account managers with the ideal environment to effectively manage the complexities of sustained account growth. Noteworthy features of ARPEDIO Account Management include its smooth integration with Salesforce, the capability to track vital account health metrics while comparing accounts, and the prompt delivery of actionable recommendations when any deficiencies are detected. Moreover, the platform can be tailored to suit various terminologies and methodologies, ensuring it aligns with the diverse requirements of its users. In addition to these capabilities, this innovative tool forms a part of our extensive Account-Based Selling Platform, which also includes features for Relationship Mapping, White Space Analysis, and Opportunity Planning, thereby significantly enhancing overall account management strategies. The comprehensive nature of this platform empowers users to make informed decisions that drive success in their account management endeavors.

Media

Media

Integrations Supported

Salesforce
Aircall
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
InboxCRM by AppEQ
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pipedrive
SatisMeter
Segment
Slack
Zapier
Zendesk

Integrations Supported

Salesforce
Aircall
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
InboxCRM by AppEQ
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pipedrive
SatisMeter
Segment
Slack
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 USD/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Planhat

Date Founded

2014

Company Location

Sweden

Company Website

www.planhat.com

Company Facts

Organization Name

ARPEDIO

Date Founded

2012

Company Location

Denmark

Company Website

arpedio.com

Categories and Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

Org Chart

Collaboration
Data Import / Export
Drag & Drop
Interactive Elements
Photos / Images
Publishing / Sharing
Templates

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