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What is Planhat?

Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.

What is DemandFarm?

DemandFarm provides three entirely Salesforce-integrated products designed to help businesses realize the complete revenue potential of their major accounts: The Account Planner serves as a comprehensive tool for streamlining account planning, discovering untapped opportunities, assessing competition, consolidating account intelligence, conducting both in-app and offline quarterly business reviews, and monitoring revenue impact indicators at the portfolio level. With the Org Chart product, users can effectively visualize intricate organizational structures, build detailed relationship maps tailored to specific opportunities, evaluate engagement frequency and effectiveness with key stakeholders, and devise targeted engagement strategies—all within a single interface. The Opportunity Planner allows for the application of various sales methodologies such as SPIN and MEDDIC, offering a flexible planning tool that enables precise scoring of opportunities for improved prioritization, the creation of opportunity-specific organizational charts, and the consolidation of all relevant information into one dashboard while confidently assigning next steps. Additionally, DemandFarm holds certifications for ISO/IEC 27001:2013 and ISO/IEC 27701:2019, and is compliant with SOC2 Type II standards, ensuring robust security and privacy measures. Discover why more than 15,000 users appreciate DemandFarm for managing their key accounts by visiting demandfarm.com, and see how these tools can transform your account management processes.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
AccessOwl
Freshdesk
InboxCRM by AppEQ
Intercom
Kleene
Lantern
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Segment
Slack
Zapier
Zendesk

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Microsoft Dynamics 365
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

DemandFarm has an annual pricing based on the number of licenses, accounts, and other factors. Please request a demo for pricing.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Planhat

Date Founded

2014

Company Location

Sweden

Company Website

www.planhat.com

Company Facts

Organization Name

DemandFarm

Date Founded

2016

Company Location

United States

Company Website

www.demandfarm.com

Categories and Features

Account Planning

Not specified

Churn Prevention

Not specified

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Upsell & Cross-Sell

Not specified

Categories and Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

AI Sales Tools

Not specified

Org Chart

Collaboration
Data Import / Export
Drag & Drop
Interactive Elements
Photos / Images
Publishing / Sharing
Templates

Revenue Intelligence

Not specified

Revenue Operations

Not specified

Sales

Not specified

Sales Analytics

Not specified

Sales Enablement

Not specified

Sales Force Automation

Contact Management
Contract Management
Opportunity Management
Performance Metrics
Sales Forecasting
Territory Management

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