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What is Planhat?

Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.

What is GainX?

The platform enables leaders to uncover hidden costs, anticipate potential challenges, and improve overall efficiency and effectiveness. By empowering executives to prioritize and accelerate their business strategies while maintaining a strong return on investment, it tackles the issues that many leaders face when forced into reactive modes due to the complexities of today's market. As a result, these executives frequently find it difficult to gain clear visibility and dependable metrics about the actual status of their worldwide operations. Employing a multi-faceted methodology rooted in anthropology, GainX skillfully integrates diverse and extensive data sources to deliver a uniquely extensive array of analytics and insights designed for C-Suite executives, Board members, and senior management. In addition, GainX accurately charts and predicts the interdependencies and impacts of decisions on a global scale, allowing leaders to grasp how actions taken in cities like New York can affect operations in places like London and Singapore, which in turn promotes more strategic decision-making throughout the organization. This holistic approach not only strengthens strategic planning but also aids executives in successfully maneuvering through the intricacies of their interconnected global enterprises. Ultimately, by fostering a deeper understanding of operational dynamics, the platform equips leaders to make more informed choices that drive sustainable growth.

Media

Media

Integrations Supported

Aircall
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot Customer Platform
InboxCRM by AppEQ
Intercom
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
SatisMeter
Segment
Slack
Zapier
Zendesk

Integrations Supported

Aircall
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot Customer Platform
InboxCRM by AppEQ
Intercom
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
SatisMeter
Segment
Slack
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Planhat

Date Founded

2014

Company Location

Sweden

Company Website

www.planhat.com

Company Facts

Organization Name

GainX

Company Website

GainX.ca

Categories and Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

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