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What is PlayOps?

PlayOps is a specialized online management solution designed specifically for indoor play facilities and soft play venues. It equips operators with real-time insights into their floor operations, offering functionalities such as individual child timers, admission management, options for session extensions, add-on selections, membership oversight, prepaid pass handling, birthday party bookings, digital waivers, QR code check-ins, and detailed checkout records. This software allows staff to effectively track wristband distribution, send updates to parents through WhatsApp, display remaining playtime on screens, and evaluate sales across different payment methods and revenue sources. Furthermore, all generated reports can be easily exported in CSV format for convenience. Tailored for venue owners, PlayOps ensures flawless performance on tablets, smartphones, and computers across all browsers, thereby elevating the management experience. With its intuitive interface and comprehensive features, it stands out as an excellent option for professionals in the indoor play sector, ultimately streamlining operations and enhancing customer satisfaction.

What is FuseMetrix?

Our clients range from small recreational hubs to expansive international entertainment establishments. These organizations often depend on FuseMetrix for comprehensive operation management, which includes everything from online reservations and electronic point of sale (ePoS) systems to financial oversight, customer relationship management (CRM), and adherence to human resources and health and safety standards. They offer a wide variety of activities, such as indoor skydiving, alpine coasters, soft play areas, vehicle rentals, treetop rope courses, indoor skiing, zip lines, inflatable parks, cafes, retail outlets, and numerous other attractions. FuseMetrix distinguishes itself through its advanced leisure booking system, uniquely designed to streamline operations across multiple venues. It effectively manages diverse activities in various currencies while providing language support for both staff and patrons. Our all-encompassing systems guarantee a real-time booking experience with live availability at every location, allowing for customized pricing and scheduling that cater to the distinct requirements of each site. This adaptability empowers businesses to swiftly respond to evolving demands, ensuring they uphold a superior customer experience while maximizing operational efficiency. Additionally, the seamless integration of various functionalities allows clients to focus more on enhancing their service offerings and engaging their guests.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

AutoEntry

API Availability

API Availability

Pricing Information

$49/month
Starter costs $49 month to month or $490 per year. Growth costs $69 month to month or $690 per year. Custom plans for chains and specialized setups are quoted individually. New centers receive one month of the Growth plan free without a payment card. There is no setup fee, and subscriptions can be canceled at any time.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Synopse Technologies

Date Founded

2026

Company Location

India

Company Website

getplayops.com

Company Facts

Organization Name

FuseMetrix Group

Date Founded

2002

Company Location

United Kingdom

Company Website

www.fusemetrix.com

Categories and Features

Amusement Park

Not specified

Categories and Features

Amusement Park

Not specified

Human Resources

Not specified

Point of Sale

Not specified

Reservations

Not specified

SMS Marketing

Not specified

Tour Operator

Not specified

Waiver

Not specified

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