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Ratings and Reviews 15 Ratings
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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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Social IntentsProvide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
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CrexiOver 100,000 real estate brokers and agents turn to Crexi for connecting with potential buyers or tenants. Our committed team is here to provide you with comprehensive support! We help with everything from adding listings to using our closing tracker, which enables you to complete transactions more effectively. Our customer service team promises to respond to inquiries within an hour during weekdays, with additional support available on weekends as well. You can upload your listings and optimize them for better search visibility, ensuring they stand out to interested parties. We also offer insights on effective communication techniques with prospective leads. In addition, leverage our marketing efforts to tap into a network of qualified buyers and tenants, further boosting the visibility of your listings. Stay updated with notifications regarding any interactions with your listings, connect seamlessly with leads, and access detailed lead reports, analytics, and beyond. Our cutting-edge tools empower you to make swift, informed decisions. Instantly evaluate demographics and aggregated data—such as population statistics and median income—using map overlays and the insights tab. Moreover, our data center provides an easy way to explore the latest trends and developments in the commercial real estate sector. With Crexi, your success is our priority, and we are committed to enhancing your overall experience in the real estate industry while fostering growth and efficiency. We believe that by equipping you with the right tools and support, we can help you thrive in your endeavors.
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NectarNectar provides a flexible and cost-effective solution for contemporary workforces to enhance appreciation and strengthen connections among their teams. By utilizing this platform, organizations can preserve their culture, boost employee morale, and encourage their core values effortlessly, all without the need to oversee an internal initiative. This allows for a more streamlined approach to team engagement and recognition.
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incentXIncentX stands apart from typical sales commission software; it revolutionizes the way businesses approach incentive management. In an era where maximizing efficiency is crucial, incentX simplifies intricate calculations, making them feel like a breeze. By synchronizing the goals of your sales team with the broader objectives of the company, it fosters a unified workplace culture. Gone are the days of manual computations. Our platform offers swift and precise results, with seamless integration capabilities, particularly with major systems like SAP and Oracle NetSuite, ensuring continuous data connectivity. Yet, it goes beyond mere number crunching; our comprehensive analytics offer profound insights that inform and enhance your strategic planning. The efficient processes minimize the risk of errors, bringing together various teams, from sales to finance, in harmony. Every engagement with a customer presents a chance for growth, and incentX helps to maximize these critical moments, nurturing long-lasting relationships. With incentX, you elevate your management practices to new heights, paving the way for exceptional performance. In the competitive landscape, this software empowers you to not only keep pace but to lead the charge in your industry.
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UptimeRobotExperience the premier uptime monitoring solution that offers 50 monitors with 5-minute intervals at no cost. Setup takes mere seconds, ensuring you remain updated on your website's performance continuously. Website monitoring provides immediate notifications if your site experiences downtime, allowing for prompt resolution of issues to safeguard user experience and revenue. With SSL certificate monitoring, you can prevent visitor loss from expired certificates by receiving alerts 30 days before expiration, ensuring timely renewal. Ping and port monitoring allows you to verify server availability and the functionality of your email service on port 465, while offering real-time alerts for any monitored port. Cron job monitoring ensures that scheduled tasks are tracked effectively with heartbeat checks, confirming that both server-side jobs and connected devices operate as intended. You can create up to 100 customized status pages, secure them with passwords, and allow subscribers to receive real-time updates on operational status. Stay connected through various notification channels, including email, SMS, voice calls, push alerts, or integrations with platforms such as Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, and Google Chat, among others. Additionally, you have the option to pause monitoring during planned maintenance to eliminate unnecessary alerts and streamline your monitoring experience.
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HaystackHaystack bridges the gap between every employee in your organization and the essential people, resources, and information necessary for their growth and success. By offering a fun, intuitive, and informative way to kick off the day, Haystack transforms the employee experience. Its customizable branding and modular design allow organizations to easily showcase key resources, foster a strong cultural identity, and share valuable knowledge. With automated multi-channel delivery and insightful analytics, reaching employees at optimal moments becomes effortless. This approach enables staff to spend less time searching for information and more time focusing on their objectives. Haystack simplifies knowledge sharing, ensuring that employees can access vital materials from anywhere in the world. As teams expand and evolve, maintaining connections can become challenging, but Haystack’s comprehensive employee profiles and company directory create a sense of proximity among colleagues, making them feel as if they are just a room away. Ultimately, this platform not only enhances productivity but also cultivates a cohesive company culture.
Integrations Supported
Slack
ActiveCollab
Asana
Bitwage
Breeze
Desktop.com
FreshBooks
Gusto
Insightly
Jira Work Management
Integrations Supported
Slack
ActiveCollab
Asana
Bitwage
Breeze
Desktop.com
FreshBooks
Gusto
Insightly
Jira Work Management
API Availability
Has API
API Availability
Has API
Pricing Information
$10 per month
Free Trial Offered?
Free Version
Pricing Information
$5.00 / per user / month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pleesher
Date Founded
2015
Company Location
France
Company Website
pleesher.com
Company Facts
Organization Name
Hubstaff
Date Founded
2012
Company Location
United States
Company Website
hubstaff.com
Categories and Features
Productivity
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Categories and Features
Agile Project Management Tools
Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management
Attendance Tracking
Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Business Activity Monitoring
Alerts / Notifications
Business Process Management
Cross Application Analysis
Email Monitoring
Events Monitoring
KPI Monitoring
Pre-Configured Events
Reporting / Analytics
Workflow Management
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Expense Report
Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management
Freelance Management
Anonymous Talent Search
Chat / Messaging
Consolidated Billing & Invoicing
Contract Management
Custom Payments
Internship Management
Job Posting / Job Board
Payment Management
Portfolio Screening
Progress / Time Tracking
Project Management
Talent Matching Algorithm
Talent Vetting
Task Management
GPS Tracking
Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking
Payroll
401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment
Productivity
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Project Tracking
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Time and Expense
Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project
Time Clock
Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration