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What is Plivo?

Plivo Communications Platform serves as both a Cloud API Platform and a Global Carrier Services Provider, delivering top-notch cloud communication solutions at competitive rates. Users can make voice and SMS calls to virtually any country, while also having the option to acquire local numbers in 55 different nations. Additionally, Plivo provides round-the-clock technical support at no cost, ensuring that experts are readily available to assist customers with any challenges they may encounter. This commitment to customer service enhances the overall user experience, making Plivo a reliable choice for businesses seeking effective communication tools.

What is AVOXI?

AVOXI Genius offers an affordable and user-friendly cloud-based call center software solution. With this web-based contact center, you can effortlessly oversee your business communications. The software seamlessly integrates voice services with your contact center operations. You can also activate virtual phone numbers in over 170 countries. AVOXI Genius is recognized as the top-selling solution globally, with pricing plans beginning at just $19.99 per user. For a limited time, you can take advantage of an offer that includes two months of complimentary service. This makes it an excellent option for businesses looking to enhance their communication capabilities without breaking the bank.

Media

Media

Integrations Supported

Salesforce
Bitrix24
Callision
CleverTap
Clinicea
Courier
DigiLife
Humhealth
Mobility Infotech
Mok
Raven
Rayven
Ringg AI
Shape Software
Shift
SmartCar
Tookan
Vtiger Help Desk
Zapier

Integrations Supported

Salesforce
Zoho CRM

API Availability

API Availability

Pricing Information

$.005 / SMS
Pricing details found on website. Volume discounts available.
Free Trial Offered?

Pricing Information

$19.99/month/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Plivo

Date Founded

2011

Company Location

United States

Company Website

www.plivo.com

Company Facts

Organization Name

AVOXI

Date Founded

2001

Company Location

United States

Company Website

www.avoxi.com

Categories and Features

Bulk SMS

Not specified

Chat SDK & API

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Communication APIs

Not specified

Mobile App Development

For Consumer Apps
For Enterprise Apps
Multi-Factor Authentication (MFA)
Reporting / Analytics

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
IVR / Voice Recognition

Communication APIs

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Voice Customization
Voice Mail

Telephony

Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
VoIP

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

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