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What is Pokee-Isaac?

The Pokee-Isaac text-only agentic model boasts an extraordinary context window that can handle up to 10 million tokens. Designed to support reasoning, planning, tool invocation, and the execution of large-scale tasks, this model is compact enough for deployment in a Virtual Private Cloud (VPC), on customer premises, on a workstation, or even directly on devices. As per Pokee, Isaac shows remarkable long-context performance on the RULER benchmarks, effectively managing token ranges from 256K to 10M and surpassing rivals in multi-needle retrieval assessments at 256K, 512K, and 1M tokens. Its agentic architecture is purposely crafted for dependable function calling, ensuring coherence over multiple interactions, operating in real-shell environments, and possessing the capability to discover and assimilate tools across live Multi-Cloud Platforms (MCP) servers. In rigorous evaluations conducted by Pokee, Isaac achieved the highest score on BFCL v4 and τ³-bench, while securing the second position in the Terminal-Bench 2.1 text-only subset and third in MCP-Atlas. Additionally, security assessments utilizing the DTAP method revealed that it attained the lowest overall attack success rate in the comparative study, all the while showcasing strong performance on benign tasks. This amalgamation of capabilities emphasizes Isaac's role as a flexible and secure model suitable for a variety of operational contexts, reinforcing its position as a leader in the field. Its adaptability and performance metrics make it an invaluable asset for organizations seeking advanced text processing solutions.

What is Hello Customer?

Hello Customer serves as a comprehensive platform for managing customer feedback from start to finish. This tool enables you to gather, analyze, and react to customer insights promptly. You have the capability to design surveys measuring customer satisfaction through various methods such as NPS, CSAT, and CES. Powered by our AI engine named ISAAC, you can quickly identify strengths and areas for enhancement within your product. This streamlined process ultimately helps businesses refine their offerings based on direct customer input.

Media

Media

Integrations Supported

Freshdesk
Hotjar
Microsoft Dynamics 365
Model Context Protocol (MCP)
Pokee AI
Salesforce
SurveyMonkey
Typeform
Usabilla
Zendesk

Integrations Supported

Freshdesk
Hotjar
Microsoft Dynamics 365
Model Context Protocol (MCP)
Pokee AI
Salesforce
SurveyMonkey
Typeform
Usabilla
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$0.15 per 1M tokens
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pokee AI

Date Founded

2024

Company Location

United States

Company Website

console.pokee.ai/model

Company Facts

Organization Name

Insider Metrics

Date Founded

2015

Company Location

Belgium

Company Website

www.hellocustomer.com/en/

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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