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What is Policyflow?

Designed for growing UK brokerages and insurance intermediaries, Policyflow brings sales, placement, servicing and renewal activity into one modern business platform. It supports the journey from initial enquiry and quotation to binding, mid-term changes, document production, finance and management reporting. Shared records give teams a reliable view of clients, contacts, risks and policies, with permissions, ownership and audit trails built in. Organisations can begin with a straightforward Essentials setup and move to Pro when they need richer configuration, specialist workflows, APIs or integrations. Policyflow has operated in production since 2015.

What is Onyx Platform?

The Onyx Platform is a robust CRM and dialer specifically designed for sales teams that rely heavily on phone communication within regulated industries such as insurance and financial services, aiming to boost both operational productivity and customer engagement. By bringing together a multitude of features—like CRM capabilities, telephony solutions, smart lead routing, call recording with Do Not Contact (DNC) integration, compliance management tools, and real-time analytics—into a single web-based interface, it allows agents and managers to effortlessly track lead progress, customer information, policy details, and future actions without needing to toggle between different software applications. The platform provides an all-encompassing view of customer profiles, which includes every interaction, policy, and note, while also offering customizable tracking for various dispositions and tailored views for agents, managers, and administrators based on their role. With security as a fundamental aspect, Onyx incorporates audit trails and activity logs throughout its features, helping teams ensure compliance while meeting the stringent security requirements of their respective industries to protect sensitive data. Moreover, its lead management system features intelligent routing and licensing logic, among other tools, which further enhances the efficiency of the sales process. Consequently, the Onyx Platform not only simplifies sales workflows but also strengthens compliance and data security, establishing itself as an essential resource for teams operating in tightly regulated environments, ultimately contributing to their success in a competitive landscape.

Media

Media

Integrations Supported

Feefo
Mailchimp
QuickBooks Online
Trustpilot
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

$70 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Policyflow

Date Founded

2013

Company Location

United Kingdom

Company Website

policyflow.co.uk

Company Facts

Organization Name

Onyx Platform

Date Founded

2025

Company Location

United States

Company Website

www.onyxplatform.com

Categories and Features

Insurance Agency Management

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance CRM

Not specified

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Processing
Quotes / Estimates
Rating Engine
Renewal Management

Categories and Features

Insurance CRM

Not specified

Sales Dialers

Not specified

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