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What is Porchlight?

Porchlight is a cloud-based solution specifically designed to address the booking and management requirements of independent pubs, restaurants, and cafés. It features an AI phone assistant named Thomas that adeptly handles incoming calls and organizes reservations by assessing real-time availability, while also passing on any requests it cannot manage to the staff for further attention. All reservation sources, such as phone calls, websites, and Google, are integrated into a unified venue diary that includes a detailed floor plan. Furthermore, the staff application includes a variety of tools such as rota management, clock-in features, payroll tracking, tips oversight, and food safety inspections, offering a comprehensive platform for venues to manage both bookings and daily staff activities. This service is particularly aimed at supporting independent hospitality businesses in the UK, ensuring they can efficiently handle reservations during busy service times as well as when they are closed. By utilizing Porchlight, venues have the opportunity to streamline their operations and significantly improve customer service experiences. Overall, Porchlight helps establishments adapt to the dynamic nature of the hospitality industry.

What is BookingNinja?

Launched in 2019, BookingNinja serves as an online platform for making restaurant reservations and handles hundreds of thousands of bookings each month. This comprehensive restaurant yield management system provides features such as session control, ticketed events, and customer relationship management (CRM). Additionally, it includes options for deposits and payments along with various other functionalities, positioning it as one of the most adaptable solutions for restaurants looking to expand their operations. With its user-friendly interface, BookingNinja aims to enhance the dining experience for both restaurant operators and customers alike.

Media

No images available

Media

Integrations Supported

Google Business Profile

Integrations Supported

Google
Twilio

API Availability

API Availability

Pricing Information

£249/venue/month
£249 per venue per month, VAT included. A 14-day free trial is available.
Free Trial Offered?

Pricing Information

$0
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Porchlight Hospitality

Date Founded

2026

Company Location

United Kingdom

Company Website

porchlightpro.com

Company Facts

Organization Name

BookingNinja

Date Founded

2019

Company Location

United Kingdom

Company Website

bookingninja.io

Categories and Features

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Popular Alternatives

No Alternatives

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