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What is PortaDialer?

PortaDialer is a white-label WebRTC softphone built for VoIP providers, cloud PBX operators, and communication service providers that want branded clients without the cost of custom app development. It covers iOS, Android, and browser-based access (Web App) as fully branded, cross-platform clients. Because PortaDialer works with any standard external SIP infrastructure, it can run on its own, independent of other PortaOne systems. Both the mobile and web versions share the same core toolset: HD-quality voice and video, in-app messaging, group chat, SMS, voicemail access, attended and blind call transfers, call pull functionality, and presence indicators. The result is a single, consistent interface spanning mobile and web. For sign-in, operators can offer their users OTP codes, standard passwords, or auto-login links.

What is FCS Voice?

FCS Voice stands out as an all-encompassing platform that combines session initiation protocol (SIP) with analog systems to support both digital messaging and voice communication. This innovative solution enables users to effectively manage voicemails and fax messages for guests during their arrivals and departures, ensuring smooth operations. FCS Voice allows for timely and accurate updates concerning room statuses, facilitating better service delivery. Moreover, the platform features an auto attendant capability that directs incoming calls to specified extensions or departments without requiring an operator's intervention. By utilizing FCS Voice, you can significantly improve your communication workflows, as the system is compatible with all major property management systems (PMS) and private automatic branch exchange (PABX) systems in use today. Users have the convenience of managing guest voicemails and fax communications, while FCS Voice also provides customized auto wake-up calls and check-out reminders in various languages for individuals or groups. Additionally, the IVR feature in FCS Voice ensures that updates on room status are not only precise but also communicated promptly, thus enhancing the overall guest experience. This comprehensive solution ultimately streamlines operations, making it an invaluable tool for hospitality management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$890
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PortaOne

Company Location

Canada

Company Website

www.portaone.com/telecom-products/porta-dialer-branded-softphone/

Company Facts

Organization Name

FCS Computer Systems

Date Founded

1982

Company Location

Singapore

Company Website

fcscs.com/more-solutions/

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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