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What is ProDart Platform?

Enhance Your Business with Salesforce Expertise. As trusted Salesforce partners, we address your business challenges through advanced technologies. Each member of our team, including engineers and consultants, possesses Salesforce Certification, guaranteeing that your issues are managed by industry experts. Cyrtene proudly distinguishes itself as one of the few registered Salesforce Partners in both Ohio and Central Ohio, with a special emphasis on catering to the needs of small and medium-sized enterprises. We view our clients as partners, committing ourselves to the success of your projects, as your victories are a direct reflection of our dedication. In addition, discover Pro Dart – an all-encompassing software solution tailored for Economic Development Organizations, enabling you to oversee your operations with proficiency. Our certified Sales Cloud consultants empower your team with the leading CRM, allowing for effective lead management and improved opportunity closure rates. You can also take advantage of customized Service Cloud solutions to provide outstanding customer support through a user-friendly and flexible service platform, all backed by Cyrtene's deep expertise. This unwavering commitment to excellence not only prepares your organization for success but also cultivates a strong foundation for future growth and innovation. Moreover, our tailored approach ensures that we adapt to your evolving needs, enabling you to stay ahead in a dynamic marketplace.

What is PhoneIQ?

PhoneIQ stands out as the premier Phone System and Call Center solution tailored for businesses utilizing Salesforce. Our platform offers clients a comprehensive communication suite that seamlessly integrates telephony, power dialing, SMS, inbound call management, and various other features into a single user-friendly system operating within Salesforce. By streamlining these functionalities, we empower organizations to enhance their communication efficiency and effectiveness.

Media

Media

Integrations Supported

Salesforce
Salesforce Commerce AI
Salesforce Health Cloud
Salesforce Service Cloud

Integrations Supported

Salesforce
Salesforce Commerce AI
Salesforce Health Cloud
Salesforce Service Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cyrtene

Company Location

United States

Company Website

www.cyrtene.com

Company Facts

Organization Name

PhoneIQ

Date Founded

2018

Company Location

United States

Company Website

www.phoneiq.co

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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