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Harvestr

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What is Producter?

Producter is an all-in-one solution created for effective product management, enabling the gathering of customer insights, task organization, roadmap monitoring, and timely communication updates for companies focused on product development. This platform acts as a collaborative space for both technical and non-technical personnel, improving transparency within product management workflows. As remote work became the norm during the pandemic, product teams faced challenges with increased alignment meetings alongside customer-facing departments, resulting in an influx of Slack notifications and excessive follow-ups that consumed valuable time and energy. Within this landscape, Producter equips both product and customer-facing teams to make informed choices based on customer feedback. Users can effortlessly link important customer insights to specific tasks, ensuring that customers remain informed about their feedback's progress. The automated notification feature gives customers confidence that their contributions are recognized and being utilized. In addition, teams can collectively develop their roadmaps, making them visible to coworkers and customers, which promotes a unified understanding of the product vision and cultivates a more engaged user community. Thus, Producter not only enhances operational efficiency but also fosters stronger connections between product teams and their clientele, paving the way for better collaboration and innovation. Ultimately, this tool empowers teams to align their strategies effectively, nurturing a culture of responsiveness and customer-centricity.

What is Harvestr?

Harvestr operates as a collaborative hub for product management, empowering teams to make informed choices regarding their roadmaps through the use of customer insights and data. The platform features vital tools for managing customer feedback, prioritizing opportunities, and creating comprehensive product roadmaps. It integrates effortlessly with a variety of customer feedback and data platforms such as Zendesk, Intercom, Salesforce, and Slack. Tailored by product managers for their fellow professionals, Harvestr enables the aggregation of product feedback from numerous tools and channels, accommodating large-scale operations. This streamlined approach not only conserves precious time but also provides a deep understanding of customer needs. The centralized system supports effective product prioritization based on trustworthy customer data, ensuring that teams can address the most urgent concerns in a timely manner. Additionally, it plays a significant role in keeping the backlog organized and clutter-free. By involving both customers and team members, Harvestr highlights the importance of their contributions while also giving stakeholders clear insights into the developing product roadmap. Ultimately, this approach cultivates a collaborative atmosphere that significantly boosts the efficiency of the product development process, fostering stronger connections and improved communication among all parties involved.