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What is Proof MRM?

The Proof MRM solution on Salesforce™ boasts a user-friendly hierarchical structure that creates parent/child relationships among marketing plans, journeys, and associated activities, accommodating up to five levels within this framework. Furthermore, it promotes efficient and immediate collaboration right within the Salesforce ecosystem by integrating with Quip, which enhances team dynamics. Built natively on the Salesforce Lightning platform, it allows users to leverage standard Salesforce features like task management, which aids in the effective streamlining of workflows. In addition, users can utilize Salesforce's comprehensive reporting capabilities and Kanban view to examine any data field—including custom fields—while also visualizing campaign progress through the standard Kanban interface. This advanced functionality not only empowers marketing teams to respond swiftly but also equips them with the insights necessary for making informed decisions in real-time. With these tools, organizations can enhance their marketing strategies and improve overall productivity.

What is PhoneIQ?

PhoneIQ stands out as the premier Phone System and Call Center solution tailored for businesses utilizing Salesforce. Our platform offers clients a comprehensive communication suite that seamlessly integrates telephony, power dialing, SMS, inbound call management, and various other features into a single user-friendly system operating within Salesforce. By streamlining these functionalities, we empower organizations to enhance their communication efficiency and effectiveness.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce
Salesforce Agentforce Health
Salesforce Agentforce Service

API Availability

API Availability

Pricing Information

$129 per user per month

Pricing Information

$25 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ProofAnalytics

Date Founded

2019

Company Location

United States

Company Website

www.proofanalytics.ai/mrm-for-salesforce-comparison

Company Facts

Organization Name

PhoneIQ

Date Founded

2018

Company Location

United States

Company Website

www.phoneiq.co

Categories and Features

MRM

Not specified

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Sales Dialers

Not specified

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