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What is Provide Support?

Provide Support Live Chat is a highly effective tool for customer service, enabling instant assistance to customers through real-time chat. This feature allows businesses to monitor user navigation on their websites, guiding visitors and offering help when needed. Established in 2003, Provide Support has built a reputation as a trustworthy provider of live chat services. With Provide Support, you gain access to a comprehensive live chat platform that includes all features across every plan. You can manage unlimited chats and support multiple domains without incurring additional charges. The service allows for various customizations of chat windows and buttons, including both embedded and popup options. Operators can collaborate by organizing themselves into unlimited departments, and the platform supports file transfers. Furthermore, you have the flexibility to set chat access restrictions and utilize robust chat statistics for better analysis. The cost includes chat agent applications, and customers benefit from around-the-clock product support to ensure smooth operation. Additionally, the intuitive interface makes it easy for agents to engage with customers effectively.

What is FreeChat?

The FreeChat App stands out as a user-friendly chat widget that enhances accessibility for your team and satisfaction for your customers. You can personalize your chat popup by selecting your preferred messaging application, and incorporating images is a breeze with its drag-and-drop feature. Additionally, the FreeChat App is entirely free, providing significant savings in both time and costs. By following the straightforward instructions on the website, you can effortlessly integrate a chat popup into your site, further improving customer interaction. This tool not only streamlines communication but also contributes to a more engaging online experience.

Media

Media

Integrations Supported

BigCommerce
Google Analytics
Honeycommb
Joomla!
Mailchimp
OnPrintShop
OpenCart
PrestaShop
Shopify
Squarespace
Wix
WordPress
Zen Cart

Integrations Supported

Facebook Messenger
Instagram
LINE
Popupsmart
Snapchat
Telegram
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$13/month/user
All Provide Support plans come with the same full set of features.
Small Business (1 operator) - $13/month if billed annually or $24 if billed month-to-month.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed month-to-month.
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed month-to-month.
Free Trial Offered?

Pricing Information

Free
It is totally free without any fee.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Provide Support

Date Founded

2003

Company Location

United States

Company Website

www.providesupport.com

Company Facts

Organization Name

Popupsmart

Date Founded

2019

Company Location

United States

Company Website

popupsmart.com/free-chat-popup/

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Not specified

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