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What is Providertech?

Providertech offers a text messaging solution that is designed with built-in HIPAA compliance, significantly boosting operational efficiency while enhancing the overall patient care experience. This secure platform enables two-way messaging, facilitating instantaneous communication between healthcare providers and their patients. By adopting this system, healthcare organizations can minimize incoming call volumes, thereby improving operational workflows and patient care outcomes. Continuous communication via secure text messaging helps to fill gaps in patient care and guarantees clear information exchange between visits. This solution plays a crucial role in navigating patients through the complexities of the healthcare landscape and supports discussions centered on population health management. Routine questions can be efficiently handled without requiring phone calls, as patients receive your messages or notifications straight to their mobile devices. The option to send secure photos, videos, and documents allows for more effective dissemination of vital information. Additionally, patients can access this service without needing to download any specific applications, ensuring a seamless user experience. In summary, this progressive approach not only strengthens connections within the healthcare ecosystem but also significantly enhances the experiences of both providers and patients. Moreover, it encourages proactive engagement, ultimately leading to better health outcomes and increased patient satisfaction.

What is Klara?

Klara presents an all-encompassing platform that seamlessly merges secure messaging, remote monitoring, and video consultations to improve communication between patients and healthcare providers. This powerful system unifies various patient workflows into a single, streamlined interface, automating key interactions and optimizing appointment processes, which collectively contribute to an exceptional patient experience. By facilitating remote connections through secure messaging and video calls, Klara ensures that patients do not need to log in, check emails, or download applications, thus providing a simple and efficient environment. Both new and returning patients can easily reach out to staff directly via the website, which promotes higher appointment bookings and fosters ongoing patient engagement at any time. Moreover, the platform allows for the digitization of forms, enabling patients to fill them out on their personal devices while receiving timely text notifications for prompt signing. In addition, messages are organized into shared inboxes, permitting multiple team members to efficiently handle inquiries and manage their specific responsibilities, which significantly enhances collaboration among staff and elevates the quality of patient care. With its innovative features, Klara not only simplifies communication but also empowers healthcare teams to focus more on patient needs and improve service delivery.

Media

Media

Integrations Supported

Care Director
DrChrono
EpicCare EMR
Microsoft 365
Microsoft Azure
ModMed
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
Practice Fusion
athenaClinicals
athenahealth Population Health

Integrations Supported

Care Director
DrChrono
EpicCare EMR
Microsoft 365
Microsoft Azure
ModMed
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
Practice Fusion
athenaClinicals
athenahealth Population Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Providertech

Company Location

United States

Company Website

www.providertech.com/hipaa-compliant-texting/

Company Facts

Organization Name

Klara Technologies

Date Founded

2013

Company Location

United States

Company Website

www.klara.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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