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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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What is Prowly?
Prowly serves as a public relations management tool tailored for professionals aiming to boost their organic visibility and storytelling capabilities via earned media. It offers a range of features, including contact discovery, pitch creation, detailed engagement analytics, media monitoring, and client reporting, all while merging creativity with technology relevant to the industry. The platform stands out through its personalized features, tailored recommendations, and practical insights derived from solid data. Furthermore, Prowly emphasizes outstanding customer service, ensuring that we fully comprehend and cater to the distinct needs of each client we serve. This dedication to client satisfaction sets Prowly apart as a leader in the PR management space.
What is Howler AI?
Howler functions as a streamlined outreach tool aimed at quickly connecting you with relevant journalists, thus increasing your likelihood of being featured in various media outlets. It’s essential to understand that we do not issue refunds if your outreach fails to result in a feature, and by utilizing Howler, you accept this policy. Our platform intelligently matches you with a diverse array of journalists by evaluating their previous works, social media interactions, and the publications they contribute to. Each outreach campaign is supported by a customized list of journalists, which minimizes irrelevant pitches and boosts the likelihood of your message resonating with the intended audience. Launching a campaign through Howler is a swift process that targets specific journalist niches and can be easily canceled if it does not produce satisfactory results. Furthermore, we continuously enhance your journalist targeting and pitch content monthly based on journalist feedback, ensuring your outreach strategy is always evolving. This dedication to refinement and improvement distinguishes Howler as an essential resource for those seeking to capture media attention effectively. With Howler, you not only streamline your outreach but also gain valuable insights into the media landscape.
Integrations Supported
Google Analytics
Instagram
Semrush Content Marketplace
X (Twitter)
Integrations Supported
Google Analytics
Instagram
Semrush Content Marketplace
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
$258
Free Trial Offered?
Free Version
Pricing Information
$8,000 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Prowly
Date Founded
2013
Company Location
Poland
Company Website
prowly.com
Company Facts
Organization Name
Howler AI
Company Location
United States
Company Website
www.howler.media/
Categories and Features
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
Public Relations
Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder
Categories and Features
Public Relations
Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder