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What is PubNub?

PubNub is a real-time application development platform that provides managed messaging infrastructure, APIs, and software development kits for building interactive digital experiences. The platform uses a publish/subscribe architecture to distribute messages and events between applications, users, connected devices, and backend services. Its globally distributed network enables low-latency communication without requiring developers to manage dedicated messaging servers or complex networking infrastructure. PubNub supports real-time messaging for chat applications, multiplayer games, collaborative workspaces, live streaming interactions, and customer engagement platforms. Its Presence API monitors user and device connectivity, providing information about online status, channel occupancy, and connection events. Message Persistence stores published messages for later retrieval, allowing applications to display conversation histories and recover missed information after reconnection. App Context provides structured storage for user profiles, channel metadata, and membership information while distributing updates to connected clients. PubNub Functions enables developers to execute serverless JavaScript logic for message validation, filtering, transformation, and other event-driven operations. The platform includes access management, encryption, mobile push notifications, file sharing, and message actions for implementing secure interactive features. Its analytics and event processing capabilities support application monitoring, user activity analysis, and integrations with external services through webhooks, Kafka, and AWS technologies. PubNub offers more than 50 SDKs and development integrations, supporting applications in industries such as gaming, ecommerce, transportation, healthcare, media, and connected device management.

What is Gupshup?

Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.

Media

Media

Integrations Supported

Amazon Comprehend
Amazon Polly
Amazon Simple Queue Service (SQS)
Azure AI Translator
Claris Connect
Diffbot
Google Cloud Natural Language API
Gupshup
PagerDuty
React Native
RingCentral RingEX
SendGrid
Tisane
TypeScript
Vonage Business
Wolfram Alpha

Integrations Supported

Fyno
KonnectzIT
Stackreaction
SuprSend

API Availability

Has API

API Availability

Has API

Pricing Information

$98/month
Free Version
Free Trial Offered?

Pricing Information

$0.01
Usage based pricing
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PubNub

Date Founded

2010

Company Location

United States

Company Website

pubnub.com

Company Facts

Organization Name

Gupshup

Date Founded

2004

Company Location

United States

Company Website

www.gupshup.io

Categories and Features

Application Development

Access Controls/Permissions
Debugging
Mobile Development
Reporting/Analytics
Web App Development

Chat SDK & API

Not specified

Communication APIs

Not specified

Event Brokers

Not specified

Game Development

Not specified

IoT

Application Development

Serverless

API Proxy
Developer Tooling
Reporting / Analytics
Serverless Computing
Storage

Webhook

Not specified

Categories and Features

Chat SDK & API

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Communication APIs

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components

Conversational Marketing

Appointment Scheduling
Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication

WhatsApp Marketing

API
Alerts
Autoresponder
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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