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What is PublicInput?

Across the country, public agencies have had to rapidly adapt to a new way of engaging with their communities in response to the pandemic. What was once thought to be a temporary change has now evolved into a significant transformation in engagement strategies. The adoption of virtual methods has proven to be enduring, raising new questions and challenges to address. As we look ahead to the future of public engagement, hybrid public meetings—combining in-person and online participation—are becoming an increasingly viable option. This shift is backed by a comprehensive toolkit that includes over 30 flexible formats for conducting surveys, organizing meetings, and facilitating interactive mapping sessions. Furthermore, there is a fully-integrated CRM system designed to effectively manage your contacts, groups, and relationships across multiple projects and teams, promoting seamless communication and collaboration. The transition to these innovative engagement techniques is not only enhancing the accessibility of public dialogues but is also fostering a more inclusive atmosphere for community involvement. Ultimately, this evolution underscores the importance of adaptability in navigating the complexities of modern public interaction.

What is Open Point?

Open Point is a unified platform that brings community engagement and stakeholder relationship management together in one connected system. The platform is designed for organizations that need to gather public input, understand stakeholder perspectives, manage relationships, reduce risk, and keep projects moving from consultation to delivery. Open Point helps teams collect feedback from communities through flexible tools such as forms, social maps, quick polls, Q&A, virtual budgeting, idea walls, story-based prompts, conversations, and forums. These tools allow participants to share opinions, place-based feedback, questions, priorities, stories, images, videos, and ideas in ways that are accessible and useful. The platform also supports stakeholder relationship management by helping organizations know each stakeholder, understand perspectives, maintain governance, and support compliance. By combining engagement and relationship data, Open Point helps reduce fragmented information, broken trust, and stalled projects. Teams can use the platform to create a single source of truth for community voices, stakeholder interactions, project insights, and engagement outcomes. Open Point serves industries such as local and state government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. It is useful for organizations that need to manage public participation, stakeholder complexity, license-to-operate concerns, community trust, and project delivery risk. The platform helps teams turn feedback into meaningful insights while maintaining transparency, accountability, and compliance. Open Point gives organizations the tools to build trust, understand communities more deeply, and make better decisions throughout the full engagement lifecycle.

Media

Media

Integrations Supported

Integrations Supported

Social Point

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PublicInput

Date Founded

2014

Company Location

United States

Company Website

publicinput.com

Company Facts

Organization Name

Open Point

Date Founded

2005

Company Location

Australia

Company Website

www.openpoint.com

Categories and Features

Citizen Engagement

Not specified

Community

Not specified

Categories and Features

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