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What is Puffly?

Puffly is a cloud-based CRM designed specifically for small teams and local service providers aiming to enhance their management of customer inquiries and follow-up activities. It effectively brings together leads, contacts, companies, deals, tasks, and activity histories into a unified pipeline, linking crucial information like customer details, timing, and source to each inquiry. Users have the option to capture leads through a hosted lead form or a custom-branded version, and they can also import and synchronize data with Google Sheets, manage opportunities, and add booking links and review requests into their processes. The core features for contact and pipeline management are available in a free plan, while premium subscriptions introduce Puff, an AI assistant that assesses leads and pending opportunities, helps prioritize actions, and drafts responses or follow-ups for users to approve. Additionally, higher-tier plans broaden the scope with features for messaging, booking, reviews, phone communication, and outreach tactics. Puffly is meticulously designed for business owners and teams in industries such as local services, trades, agencies, retail, and wellness, providing them with the essential tools to boost their customer relationship management strategies. By integrating these comprehensive features, Puffly not only enhances operational efficiency but also significantly improves customer engagement, ensuring businesses can thrive in a competitive environment. The combination of AI support and user-friendly functionality makes Puffly an invaluable asset for those looking to refine their customer interactions and streamline their workflows.

What is AMW Suite?

AMW Suite is an all-encompassing cloud-based software solution designed for businesses, integrating crucial functions such as customer relationship management, sales pipelines, communication tools, support ticketing, e-signature proposals, client portals, lead capture funnels, scheduling, attribution, and AI-driven workflows into a single platform. The platform enables users to effortlessly document conversations through calls, email, SMS, and WhatsApp, while also streamlining deal management with organized follow-up sequences, facilitating digital approvals for proposals, and managing client interactions and documents via personalized branded portals. Its AI capabilities enhance customer support by generating tailored responses, optimizing sales follow-ups, and providing actionable business insights for team performance analysis. Primarily aimed at independent operators, small teams, agencies, and service-oriented businesses that desire seamless integration of their sales, delivery, and support operations, AMW Suite offers adaptable pricing plans that consider user limits, the number of applications included, AI access, customer service, and onboarding help. Beyond its extensive features, AMW Suite is committed to ongoing development to address the evolving demands of its user base, ensuring that businesses are well-equipped to succeed in a competitive landscape. This continuous improvement reflects the platform's dedication to not only meet but exceed user expectations over time.

Media

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Media

Integrations Supported

Google Sheets

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version

Pricing Information

$103/month
Solo: $103/month billed annually ($1,236/year) for up to 2 users, or $129/month with monthly billing. Team: $279/month billed annually ($3,348/year) for up to 5 users. Scale: $559/month billed annually ($6,708/year) for up to 10 users. Enterprise pricing is custom.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Puffly

Company Location

United States

Company Website

pufflyai.com

Company Facts

Organization Name

AMW

Date Founded

1997

Company Location

United States

Company Website

amworldgroup.com/software/suite

Categories and Features

CRM

Not specified

Categories and Features

CRM

Not specified

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