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What is Puffly?

Puffly is a cloud-based CRM designed specifically for small teams and local service providers aiming to enhance their management of customer inquiries and follow-up activities. It effectively brings together leads, contacts, companies, deals, tasks, and activity histories into a unified pipeline, linking crucial information like customer details, timing, and source to each inquiry. Users have the option to capture leads through a hosted lead form or a custom-branded version, and they can also import and synchronize data with Google Sheets, manage opportunities, and add booking links and review requests into their processes. The core features for contact and pipeline management are available in a free plan, while premium subscriptions introduce Puff, an AI assistant that assesses leads and pending opportunities, helps prioritize actions, and drafts responses or follow-ups for users to approve. Additionally, higher-tier plans broaden the scope with features for messaging, booking, reviews, phone communication, and outreach tactics. Puffly is meticulously designed for business owners and teams in industries such as local services, trades, agencies, retail, and wellness, providing them with the essential tools to boost their customer relationship management strategies. By integrating these comprehensive features, Puffly not only enhances operational efficiency but also significantly improves customer engagement, ensuring businesses can thrive in a competitive environment. The combination of AI support and user-friendly functionality makes Puffly an invaluable asset for those looking to refine their customer interactions and streamline their workflows.

What is ClearMakes Inbox?

ClearMakes Inbox is a digital tool designed to automate workflows specifically for small teams that organize their tasks through email and chat services. By connecting their messaging platforms, users can express their workflow needs in simple language, which the tool then converts into customizable steps that can be reviewed prior to implementation. Workflows are triggered by the arrival of new messages in platforms such as Gmail, Outlook, Slack, or Microsoft Teams, enabling a variety of actions like posting in channels, drafting or sending replies, creating HubSpot contacts, or populating Google Sheets. Steps within these workflows may include summarizing incoming messages, waiting for user feedback, and retrying actions in case of failures. Users can also access comprehensive activity logs that track the execution of workflows and the individual steps taken. Furthermore, the Smart FAQ feature monitors common inquiries and can generate automatic replies to frequently received email requests. The platform supports integration with additional compatible applications and allows for user-defined MCP servers or HTTP endpoints to be incorporated into the workflows. Tailored for tasks such as customer support and sales follow-ups, it significantly boosts collaboration and productivity for small teams handling their daily responsibilities. In essence, ClearMakes Inbox not only automates repetitive tasks but also empowers teams to dedicate more time to achieving their fundamental goals and enhancing their overall efficiency. With this tool, the potential for increased productivity and streamlined communication becomes a reality for small businesses.

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Integrations Supported

Google Sheets

Integrations Supported

Google Sheets
Gmail
Google Calendar
Google Drive
HubSpot CRM
Linear
Microsoft Outlook
Microsoft Teams
Model Context Protocol (MCP)
Notion
Slack

API Availability

API Availability

Pricing Information

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version

Pricing Information

$29/month
Free: 3 connected apps, 2 new workflows per month (up to 3 steps each), and 100 runs per month. Starter: $29/month for 5,000 runs/month. Growth: $59/month with unlimited runs. Enterprise: $39/seat/month, minimum 5 seats. Annual billing offers two months free.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Puffly

Company Location

United States

Company Website

pufflyai.com

Company Facts

Organization Name

ClearMakes

Date Founded

2026

Company Location

India

Company Website

clearmakes.com/products/inbox

Categories and Features

CRM

Not specified

Categories and Features

Workflow Automation

Not specified

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