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What is Puffly?

Puffly is a cloud-based CRM designed specifically for small teams and local service providers aiming to enhance their management of customer inquiries and follow-up activities. It effectively brings together leads, contacts, companies, deals, tasks, and activity histories into a unified pipeline, linking crucial information like customer details, timing, and source to each inquiry. Users have the option to capture leads through a hosted lead form or a custom-branded version, and they can also import and synchronize data with Google Sheets, manage opportunities, and add booking links and review requests into their processes. The core features for contact and pipeline management are available in a free plan, while premium subscriptions introduce Puff, an AI assistant that assesses leads and pending opportunities, helps prioritize actions, and drafts responses or follow-ups for users to approve. Additionally, higher-tier plans broaden the scope with features for messaging, booking, reviews, phone communication, and outreach tactics. Puffly is meticulously designed for business owners and teams in industries such as local services, trades, agencies, retail, and wellness, providing them with the essential tools to boost their customer relationship management strategies. By integrating these comprehensive features, Puffly not only enhances operational efficiency but also significantly improves customer engagement, ensuring businesses can thrive in a competitive environment. The combination of AI support and user-friendly functionality makes Puffly an invaluable asset for those looking to refine their customer interactions and streamline their workflows.

What is Joinways?

Joinways is a CRM and event management platform created for venues that want to turn incoming event inquiries into organized, quoted, and confirmed bookings with minimal manual data entry. It is designed for reception halls, restaurants, rooftops, historic estates, unique venues, cultural spaces, museums, convention centers, seminar rooms, hotels, and resorts. The platform captures inquiries from email, web forms, marketplaces, messaging tools, and other sources, then extracts key information into structured records. It identifies details such as the contact person, company, event date, hours, guest count, budget, event type, conditions, deadlines, catering needs, AV requirements, atmosphere, access constraints, and logistics. This gives teams a clear view of each opportunity from the first message without copying details into spreadsheets or separate files. Joinways prepares quotes using the venue’s own templates, prices, terms, and workflows so staff can review, edit, and send professional proposals quickly. It also tracks quote status, signatures, follow-ups, reminders, confirmations, and function sheets so no inquiry is left unmanaged. The visual planner helps teams see availability by week, month, room, or venue, including confirmed events, optioned dates, and open slots. Joinways centralizes clients, companies, emails, activities, reports, and event records so the whole team works from the same current information. It integrates with tools such as Gmail, Outlook, calendars, Teams, WhatsApp, Slack, Stripe, SignatureAPI, OpenAI, LinkedIn, Instagram, and PMS systems for availability consistency. With automated extraction, shared planning, quote management, online signatures, follow-up reminders, and event documentation, Joinways helps venues own customer relationships while automating the operational work behind them.

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Media

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Integrations Supported

Google Sheets

Integrations Supported

API Availability

API Availability

Pricing Information

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version

Pricing Information

$49/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Puffly

Company Location

United States

Company Website

pufflyai.com

Company Facts

Organization Name

Joinways

Date Founded

2026

Company Location

France

Company Website

joinways.app

Categories and Features

CRM

Not specified

Categories and Features

CRM

Not specified

Event Management

Not specified

Venue Management

Not specified

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