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What is Pulse?

Pulse stands out as a premier provider of innovative call center solutions, with its Web Real-Time Communication significantly boosting operational efficiency in call centers. With a rich history spanning more than twenty years in the call center sector, Pulse has successfully assisted clients across India, North America, and Europe in creating smooth and effective customer interactions. The company’s tailored call center solutions, which incorporate cutting-edge features, not only streamline the customer journey but also enhance revenue generation and foster customer loyalty. By focusing on meeting the unique needs of businesses, Pulse ensures that clients receive solutions that are well-suited to their requirements. Additionally, these advanced features promote proactive engagement with customers, ensuring they enjoy an outstanding user experience and reinforcing long-term relationships. Ultimately, Pulse is committed to helping businesses thrive in a competitive landscape through its expertly crafted solutions.

What is CIS (Consumer Information Solutions)?

Explore an affordable phone system designed specifically for small enterprises. Our VoIP solution is suitable for businesses of all sizes, offering hosted PBX services from CIS, which includes Unlimited Calling throughout the Continental USA and Canada. By merging your Phone System with Voice Services, you can access a single, cost-effective package. The advantage of working with one provider for a complete telecom solution not only reduces expenses but also boosts efficiency. Conversations with various small and medium-sized business owners reveal a prevalent misunderstanding: many believe that establishing a call center necessitates a large infrastructure with multiple agents managing customer support. This outdated notion fails to recognize the evolution of customer service! In the current landscape, particularly following the effects of Covid-19, businesses should implement call center solutions that support the increasing trend of remote work. Adopting this contemporary strategy can greatly enhance both customer engagement and operational productivity, leading to a more agile business environment.

Media

Media

Integrations Supported

Brave Browser
Google Chrome
Microsoft Dynamics 365
Microsoft Edge
Mozilla Firefox
Salesforce
Zoho CRM

Integrations Supported

Brave Browser
Google Chrome
Microsoft Dynamics 365
Microsoft Edge
Mozilla Firefox
Salesforce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$14.51
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pulse Telesystems Private Limited

Date Founded

2003

Company Location

India

Company Website

www.pulse.in/

Company Facts

Organization Name

Consumer Information Solutions

Date Founded

2020

Company Location

United States

Company Website

consumerinformationsolutions.com/why-cis

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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