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What is Pure Chat?

Take advantage of a free 30-day trial to explore all of our features, allowing you to provide timely information to your customers when it matters most. By integrating live chat software, you can connect with visitors on your website, while simultaneously accessing valuable insights from real-time analytics and their interaction history. These powerful tools offer a detailed perspective on user behavior, traffic trends, the effectiveness of marketing campaigns, and much more. Furthermore, this information enables you to identify high-potential leads; by using visitor alerts and chat options that are triggered by specific actions, you can engage effectively with your most promising prospects, thereby enhancing your sales outcomes. Improving your conversations through visitor analytics and in-depth contact histories leads to more meaningful interactions. Pure Chat is designed for advanced sales and marketing teams looking to connect with website visitors throughout the entire customer journey, maximizing insights from chats and user engagement over time. Such a comprehensive strategy not only cultivates stronger customer relationships but also propels substantial business expansion. Ultimately, leveraging these insights positions your team to respond adeptly to customer needs, reinforcing your competitive edge in the market.

What is ApexChat?

Investing considerable time and resources to attract potential customers to your website is crucial, so it’s essential to gather their information before they exit. Each visitor represents a possible client who is ready to connect with you, and incorporating live chat can effectively close that communication gap. With many websites converting merely 3%-5% of their visitors into actual sales, it is vital to ensure your site does not conform to this trend. We provide personalized solutions by customizing the chat widget's design on your website and tailoring the scripted responses our agents offer. Setting up our live chat feature only takes a few minutes, and our committed support team manages all other aspects. We proactively engage your site visitors, sending qualified leads directly to you in real-time via email, text alerts, or live call connections. Our live chat services cater to a wide range of industries, including personal injury, criminal defense, bankruptcy, family law, and other legal sectors, as well as HVAC, plumbing, roofing, window installation, solar energy, general contracting, and various other home or commercial service fields. By boosting customer engagement through live chat, you can greatly enhance your conversion rates and drive greater success for your business. This proactive approach not only helps in capturing leads but also fosters lasting relationships with potential clients.

Media

Media

Integrations Supported

Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Keap
Raklet
Revamp CRM
Shopify
Squarespace
WordPress
Wufoo
Zapier
tradeit

Integrations Supported

4D EMR
AgencyPlatform
GrowPath
Law Ruler
Lead Docket
SmartAdvocate

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pure Chat

Date Founded

2012

Company Location

United States

Company Website

www.purechat.com

Company Facts

Organization Name

ApexChat

Date Founded

2008

Company Location

United States

Company Website

www.apexchat.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Conversational AI

Code-free Development
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot

Live Chat

Canned Responses
Geo Targeting
Proactive Chat
Third Party Integration
Website Visitor Tracking

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