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What is Pushfy?

Pushfy serves as a cutting-edge Communications Platform as a Service (CPaaS) specifically designed for iGaming operators. It combines multiple communication methods, such as SMS, RCS, voice calls, push notifications, and WhatsApp, enabling operators to efficiently verify deposits and bonuses, automatically reconnect with players, and offer AI-powered customer support that can handle direct account-related questions, like checking withdrawal statuses, using live data, while smoothly escalating more complex issues to human agents when needed. Key features include priority queue OTP messaging, attractive RCS cards with images and verified sender badges, campaign tracking through branded short links, and a reliable infrastructure built for high-capacity, real-time messaging on a grand scale. This all-encompassing strategy not only boosts player engagement but also simplifies the communication workflow for operators. Consequently, Pushfy stands out as an essential tool for enhancing the overall operational efficiency within the iGaming sector.

What is IVR Technology Group?

Offer your clients secure automated payment solutions through phone and text messaging. Our platform integrates effortlessly with your current gateway and customer data. Boost customer engagement with proactive automated outreach campaigns that utilize voice, text, and email notifications. Gain immediate insights into customer satisfaction and feedback through automated phone surveys conducted both inbound and outbound. Fulfill your clients' needs for self-service automation while we handle the intricate tasks, allowing you to enjoy the positive responses from your customers. Our Compass Automation Platform acts as a complete Managed Communications Platform as a Service (CPaaS), providing a safe environment for voice and text services. It includes four customizable applications designed to suit your specific needs. As a fully managed service, we take care of all aspects of application management, carrier coordination, and security, allowing your IT team to focus exclusively on achieving your business goals. This strategy not only optimizes your operations but also significantly enhances the overall customer experience, leading to stronger client relationships. With our service, you can ensure that your communications are efficient and effective, further establishing trust with your clientele.

Media

No images available

Media

Integrations Supported

Empirix
PayTrace
Wazuh

Integrations Supported

Empirix
PayTrace
Wazuh

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pushfy

Company Location

Brazil

Company Website

pushfy.com

Company Facts

Organization Name

IVR Technology Group

Date Founded

2003

Company Location

United States

Company Website

www.ivrtechgroup.com

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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